So while they are logged into a session you delete the auto created LaserJet 4 printer from the server? Do you have them disconnect and re-login, or does it just start working when you kill their printer? >>> ltruskowski@xxxxxxxxxxxxxxxxx 06/25/03 01:52PM >>> I have his happen to a few of my users. It only happens to those who have autocreated HP LaserJet 4 set as their default printer. I found that if I go onto the server they are logged into and delete the printer than everything is ok for a week or two. -----Original Message----- From: Paul DeHaan [mailto:wppad@xxxxxxxxx] Sent: Wednesday, June 25, 2003 12:03 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Citrix Printing "X-File type" frustration My servers are running Win2k SP3 | MF XP SP2 FR2 | Office 2000 SP3: In the last couple weeks, I have not made any changes to the systems regarding the OS, Office, or printing. One of the applications that we use a lot is TM1 (MS Excel with an Add-in). Four of my users (out of ~20) are getting the message "No printers installed..." when trying to print from this app (excel). If I publish MS Word for them, their printers show up there (at least most of them)! This is the only app that I have heard any complaints about. Any ideas? A couple of these users are getting pretty frustrated, as am I. Thanks, Paul ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm