Hi Mark Id appreciate a run down on how to extract policy information Regards Mario Mark CALLEJA <Mark.CALLEJA@xxxxxxxxxxxxx> wrote: Have you tried running a resultant policy to work out exactly what is applied to your user? Let me know if you need instructions. Mk Mark Calleja Network Systems Coordinator Network Systems Dept Housing and Works (08) 9222 4941 mark.calleja@xxxxxxxxxxxxx "There are only 10 types of people in the world: Those who understand binary, and those who don't" >>> emann@xxxxxxxxxxxxxxxxxxxxx 26/07/2005 01:34 am >>> I'm not sure if I have a policy issue or not. I have 2 policies: TPC - Priority 1 - Applies to a subset of Citrix Users Default - Priority 2 - Applies to all Citrix Users I set the number of Concurrent sessions to 5 in the Default Policy I disabled the number of Concurrent session in the TPC Policy So, my thought was, the Default policy applies to every user first, then you work your way up the list through the priority. If you are the subset with TPC policy assigned, then the concurrent session limit should not exisit. Am I thinking correctly? I had a user with many connections (didn't get to see the exact amount at the time) and they tried to open a word DOC but got a "failure to launch" error, so I thought it might be because of the max number of concurrent connections being hit? This user ended up closing out a few of the open applications (not all) and they were able to open the word DOC. ******************************************************** This weeks sponsor: SuperSpeed Try Us To improve performance along with other agents! FREE 30-day Trial! http://www.superspeed.com/servers/computing.php?ID0 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm --------------------------------- Start your day with Yahoo! - make it your home page