[THIN] Citrix Farm issues
- From: "Terry Hadden" <terry.hadden@xxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2004 09:36:00 -0800
Hi all,=20
I have a client with a Citrix farm with 2 servers, TS1 and TS2. We are =
using a program called Epicor Ebackoffice 7.31 on SP1A. This resides on =
a Windows 2000 server and is an application available to 50+ users in =
the Citrix Metaframe XPa farm running on FR3. Unfortunately the client =
is in Washington and I am in San Diego, so troubleshooting over the =
phone is rather hard. Any help would be appreciated. On to the =
details.
The problem is as follows:
When only TS2 is running, everything is hunky dory. When TS1 and TS2 =
are running, users suffer the following problems:
*In one session printers will be there, if they logout and back in =
printers will disappear.
*Reports are generated and preferences set in Epicor(it uses Crystal as =
a reports interface) and they are gone in the next session
*Modules will be available in one session, locked in the next. =20
Stuff like that. The only thing that fixes it for a short time is to =
reboot the Citrix servers. Quite nerve racking for 50+ clients. Epicor =
when run on Citrix creates a temp folder in the users temp directory =
called e. Each users temp folder is stored in C:\Documents and =
Settings\%username%\local settings\temp.
The question is, due to it being a farm, should the temp directory be =
located elsewhere? If the session is authenticated by the other server =
would this screw things up, even though the "e" temp files are removed =
after the session closes?
Thanks!
=20
Terry Hadden
Manager of IT Services
BARSA
12264 El Camino Real, Suite 400
San Diego, CA 92130
(858) 244-5033
terry.hadden@xxxxxxxxxxx
www.barsaco.com
Exceeding the Accounting and Information Technology needs of today's =
emerging business!!!
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