If you have access to AD/GPO's... You can create a policy that disconnects after adequate idle time, and then resets the connection after an appropriate timeout. So, what is "adequate" and "appropriate"? The long way, but best in any environment is to catalog user activity. I'll leave the sermon on setting user expectations for a sidebar. In most environments I allow 30-60 minutes of idleness, and then 10-15 minutes of disconnect prior to sending their sessions to the afterlife. If I have a group of users that really need to be idle, I give them a policy with a much longer idle time... 9 hrs. Explicit only, never anonymous exceptions. HIPAA... remember, those regs pertain both inside and outside the hospital doors, so careful on what you publish and how. Amen, Bob On Mon, 20 Sep 2004 07:45:44 -0500, Seitz, Linden <l.seitz@xxxxxxx> wrote: > I am evaluating my current inactivity timeout policy, and am looking for > some information from those of you in a Healthcare environment with regard > to your timeout settings for anonymous and explicit applications. I publish > miscellaneous clinical applications (given that we are Cerner shop hosted > remotely) as well as MS Office, and was hoping for feedback used in your > environment. Thanks to all! > > ******************************************************** > This Weeks Sponsor triCerat: > Have you had your fill of printing support calls, unauthorized apps running > on unsecured Terminal Servers, profile headaches, and application performance > problems? Join us and learn how you can have a less demanding on-demand > enterprise! > http://www.tricerat.com/?page=events#register > ********************************************************** > Useful Thin Client Computing Links are available at: > http://thin.net/links.cfm > *********************************************************** > For Archives, to Unsubscribe, Subscribe or > set Digest or Vacation mode use the below link: > http://thin.net/citrixlist.cfm > ******************************************************** This Weeks Sponsor triCerat: Have you had your fill of printing support calls, unauthorized apps running on unsecured Terminal Servers, profile headaches, and application performance problems? Join us and learn how you can have a less demanding on-demand enterprise! http://www.tricerat.com/?page=events#register ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm