[THIN] Re: Citrix Connection Problem

  • From: Kristof.DeMey@xxxxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 18 Oct 2002 08:49:17 +0200

Hi dean

Just trying to get the hole picture.


Could you describe me your network layout, does it go true routers ?
Are the clients capable of directly connecting on the same subbnet ? 
Do you use ICA gateways ?
If connected doe you lose your connection ore is it stable ?
Can you connect WITH rdp , or does the server BSOD ?
Do you have ANY microsoft licensing events in your event log?

Regards

Kristof




-----Original Message-----
From: Dean Theophilou [mailto:dino7@xxxxxxxxxxxxx]
Sent: Friday, October 18, 2002 8:30 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix Connection Problem


Hello:

            I can really use some help here.  I'm running Windows 2000
(SP-3) and Citrix 1.8 (SP-1).  I have some client running Windows 2000 that
can connect to the server and some that can't.  I also have some Windows 98
clients that can connect and others that can't.  At first I thought it was a
licensing issue, but since it started happening with Windows 2000 clients,
that doesn't seem to be the problem.  I keep getting the following error:

"Network or dialup problems are preventing communication with the Citrix
server. An attempt to automatically restore the connection will begin after
a delay to let the network recover. If the problem persists, please contact
your network administrator."

Can someone please help?  Thanks.

Dean Theophilou
Network Administrator


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