[THIN] Re: Citrix Access Gateway with Advanced Access Control
- From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 21 Jun 2006 10:35:20 +0800
Hi James,
Hmmm. What version of Client are you using? CSG 3.0 has the same issue with
version 9.2 of the PN Classic, and 9.3 of the Java Client. I wonder if you
are hitting something similar?
http://support.citrix.com/article/CTX110111
When using the Version 9.3 of the ICA Java Client, or Version 9.200 of the
Presentation Server Client, users may not be able to connect to published
applications through Version 3.0 of Secure Gateway if the Session
Reliability feature is enabled.
Maybe use the Desktop Administration Tool on the AG to run Ethereal and
watch the communications. Disable session reliability so that you can see
how the 1494 communications works. Then re-enable it. The 2598 traffic flow
should be very similar.
I wonder if enabling debugging on the STA will help?
To do this you need to change the LogLevel setting from 0 to say 3 in the
CtxSta.Config file.
If running IIS on the box, it's in the InetPub\Scripts folder. Then do an
iisreset from the command line.
If not running IIS, it's in the \Program Files\Citrix\System32 folder. Then
restart the Citrix XML service.
A file will then be created in the same folder in the format of
staYYYYMMDD-000.log. Information logged in this file may help you pinpoint
what is happening.
Cheers.
Kind regards,
Jeremy Saunders
Senior Technical Specialist
Infrastructure Technology Services
(ITS) & Cerulean
Global Technology Services (GTS)
IBM Australia
Level 2, 1060 Hay Street
West Perth WA 6005
Visit us at
http://www.ibm.com/services/au/its
P: +61 8 9261 8412 F: +61 8 9261 8486
M: TBA E-mail:
jeremy.saunders@xxxxxxxxxxx
"James Hill"
<HillJ@xxxxxxxxxx
u> To
Sent by: <thin@xxxxxxxxxxxxx>
thin-bounce@freel cc
ists.org
Subject
[THIN] Re: Citrix Access Gateway
21/06/2006 09:00 with Advanced Access Control
AM
Please respond to
thin
Hi Jeremy,
I'm able to telnet to the server on port 2598 as I have already opened that
port on the firewall. Any other suggestions?
James.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeremy Saunders
Sent: Tuesday, 20 June 2006 4:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix Access Gateway with Advanced Access Control
Hi James,
That's probably because you haven't openned up access via TCP port 2598.
Remember the steps where you allowed access to a range or servers via 1494?
Well you need to do tthe same for 2598.
Cheers.
Kind regards,
Jeremy Saunders
Senior Technical Specialist
Infrastructure Technology Services
(ITS) & Cerulean
Global Technology Services (GTS)
IBM Australia
Level 2, 1060 Hay Street
West Perth WA 6005
Visit us at
http://www.ibm.com/services/au/its
P: +61 8 9261 8412 F: +61 8 9261 8486
M: TBA E-mail:
jeremy.saunders@xxxxxxxxxxx
"James Hill"
<HillJ@xxxxxxxxxx
u> To
Sent by: <thin@xxxxxxxxxxxxx>
thin-bounce@freel cc
ists.org
Subject
[THIN] Citrix Access Gateway with
20/06/2006 11:43 Advanced Access Control
AM
Please respond to
thin
Access Gateway 4.2/Web Interface 4.2/Presentation Server 4 with latest
hotfix rollup.
I've recently implemented access gateway with AAC and it's providing access
to the presentation server farm via web interface. It all works nicely
except for one small issue.
If I enable session reliablity I get a "Protocol Driver error". This
occurs when attempting to launch an app from both the internal and external
app.
I've worked through most of http://support.citrix.com/article/CTX106531 (I
skipped step 9 and anything about the xte service not starting as it starts
just fine).
Has anyone seen this issue before?
James.
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