[THIN] Re: Cannot connect to Citrix server from behind an ISA proxy

  • From: "Stansel, Paul" <Paul.Stansel@xxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jun 2003 16:00:50 -0400

Yes, there is a known issue with ISA servers.  I forget exactly WHAT, but I
know our SE told us about it.  FR3 fixed it... whatever it was.

-Paul

> ----------
> From:
> george.wasgatt@xxxxxxxxxxxx[SMTP:george.wasgatt@xxxxxxxxxxxx]
> Reply To:     thin@xxxxxxxxxxxxx
> Sent:         Monday, June 09, 2003 3:59 PM
> To:   thin@xxxxxxxxxxxxx
> Subject:      [THIN] Cannot connect to Citrix server from behind an ISA
> proxy
> 
> 
> We recently were asked to install a proxy server in our network.  We chose
> the M$ ISA server.  Initial tests show that we can no longer connect to
> Citrix servers over the Internet from behind the ISA server.  We know the
> problem is in the ISA server because when we drop the proxy settings from
> IE
> we connect just fine.  Here is the error message IE gives when we try
> launching published applications from the NFUSE web site:
> 
> Cannot connect to the Citrix Metaframe server.
> Proxy connection failed: The configured proxy server refused to establish
> a
> conection.    
> 
> Note that I can telnet to the site using the external IP address on port
> 1494.  There are no authentication requirements on the ISA server (and
> people can surf just fine through it).  The template.ica file on the NFUSE
> server has the proxytype=auto entry in it.  Citrix technical support gave
> me
> plenty of things to check but nothing has panned out so far, including
> trying to connect using the full ICA client.  Does anyone on this list
> have
> an ISA proxy server running with Citrix?
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This weeks sponsor - Emergent Online 99Point9.com
Designed to facilitate efficient resolution of your technical server-based 
questions, issues and incidents, technical support is a few mouse-clicks away: 
you submit your incident-specific support requests via our online support 
helpdesk, our certified engineers resolve them while you monitor the progress, 
and your systems get back to 99.9% up-time in no time.
http://www.99point9.com 
**********************************************************
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