[THIN] Re: CTX Password Manager

  • From: Warren Simondson <caditc@xxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 15 Mar 2011 00:23:37 +1100

Hi James

this error looks like either you haven't got the provision services module 
installed with your default 
password manager install on the PM Server. This is essential for the helpdek 
utility to work. If you 
have got this then it will either be certificate related or permisisons related 
to the PM server - 
specifically the provisioning module. You can add the proviosioning module even 
after you have 
configured PM, you just have to goto to add/remove and modify the components 
installed. No harm 
will be done to your existing environment.

To see if the service is running correctly, goto to a web browser within the 
domain and type 
https://servicemachinefqdn/MPMService/ProvisionSvc.asmx in the address bar. you 
should get a 
repsonse. If you get an eror then this is where the issue exists.

The PMHelpDesk.exe.config must be configured prior to using this utility.
 This file contains the following:
- the location of the password manager services
- the Fully Qualified Domain Name of the Active Directory
- the Root OU in the Active Directory that contains the PM users

    Notes on this Configuration file
    Change the following values to suit your environment:
      - key="PMHelpDesk.ProvisionServices.ProvisionSvc" 
        Set this value to the location of the password manager services
      - key="PMHelpDesk.ADHelper.ADLookup"
        Set this value to the FQDN. This value can be left blank.  
        eg. value="mydomain.local"/>
        eg. value=""/>
      - key="PMHelpDesk.ADHelper.OULookup"
        Set this value to the Root OU in the Active Directory that contains
        the PM users. 
        This value can be left blank. 
        eg. value="myStaff"/>  
        (This would be viewed as OU="mystaff",DC="mydomain",DC="local")
        eg. value=""/>  

Warren Simondson

Ctrl-Alt-Del IT Consultancy Pty Ltd

Website: http://www.ctrl-alt-del.com.au

On Mon, Mar 14th, 2011 at 9:54 PM, James Scanlon 
<James.Scanlon@xxxxxxxxxxxxxxxx> wrote:


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