Hey Jeremy, Citrix can at times be a difficult organistaion to contact. I was visiting Fort Lauderdale in May, and as I have been to some degree involved in reviewing the courseware for the first 2 courses for the CCIA, I had the same concern about how often it would need to be updated. The project lead is a guy called, Mark Carter, when I raised this with him, his view was the same as Anthonys, that the methodologies do not change that often, the way you make something work might, but the theory behind how you figure out what is there and what needs to be done does not. As Anthony also mentions this is based on CCS methodologies, CCS concentrate their efforts on the Analysis and Design phase of a project, this encompases in plain english, Working out what he client has, what the want and how a Citrix solution can get the client there. The task then passes, hopefully to a competent reseller to make it then work. I also understand your frustration with trying to get information out of Citrix. I know personally several directors in Florida, but often when I ask a question I also get silence. I believe that is part of the culture, and where as we have laws in Aust about what an employer can do to its employees, they don’t in the US, so at times it may be, they are not prepared to risk their jobs. If you want to get in touch with CE in Aust send an email to training@xxxxxxxxxxxxx or phone 0288700800 and ask to chat to them. Alternatively as I am teaching some of the CCIA courses drop me a line and I will try and answer the questions for you, but bear in mind that I do not work for Citrix. Cheers Shane Broomhall shaneb@xxxxxxxxxxxxxxxxxx -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders Sent: Tuesday, 7 September 2004 3:23 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: CCIA Certification Yeh...good answer. :) Cheers. Kind regards, Jeremy Jeremy Saunders Senior Systems Engineer ”ITS - passionate about winning” IBM Logicalis (Integrated Technology Services) Level 2, 1060 Hay Street West Perth, WA 6005, AUSTRALIA Visit us at http://www.ibm.com/services/au/its Phone: 132 426 Fax: 08 9261 8536 Mobile: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "Anthony Barr (AU)" <anthony.barr@cit To rix.com.au> thin@xxxxxxxxxxxxx Sent by: cc thin-bounce@freel ists.org Subject [THIN] Re: CCIA Certification 07/09/2004 11:49 AM Please respond to thin Jeremy, I appreciate the feedback and I'm sure those that enforce the course requirements will be interested in your views. I will pass your comments onto to those concerned. Cheers, Anthony -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders Sent: Tuesday, 7 September 2004 12:12 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: CCIA Certification Anthony, Funny how no one at Citrix would respond to me until I posted to this forum. I should do this more often. You can't tell me that you use all the same methodologies and practices as you did in FR2, given some of the new features in Presentation Server 3.0. I certainly don't, so what does that mean? As a product evolves and new features are added there are always better ways to architect a solution. I want to learn more about the new ways, not the old ones, as I will never use them in practice. I'm sure some of the older statesman on this list will agree. I strongly believe it is wrong and rude of Citrix to force us to complete a certification that has out-of-date courseware, and believe that it is extremely overpriced for what it is. Kind regards, Jeremy Jeremy Saunders Senior Systems Engineer ”ITS - passionate about winning” IBM Logicalis (Integrated Technology Services) Level 2, 1060 Hay Street West Perth, WA 6005, AUSTRALIA Visit us at http://www.ibm.com/services/au/its Phone: 132 426 Fax: 08 9261 8536 Mobile: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "Anthony Barr (AU)" <anthony.barr@cit To rix.com.au> thin@xxxxxxxxxxxxx Sent by: cc thin-bounce@freel ists.org Subject [THIN] Re: CCIA Certification 07/09/2004 09:14 AM Please respond to thin Jeremy, The Current CCIA program is built around MetaFrame XP FR2 and MetaFrame XP Presentation Server FR3, Windows 2000 and Windows 2003. The CCIA program is built around Methodology and Practices rather then product specifics (this is the arena of the CCEA program) and as such is less dependent on product versions in its targeted objectives. Very little of the CCIA program's Practices differs between the current curriculum and Presentation Server 3.0's specific architecture, the methodology does not change. E.g. the procedure and tools for conducting application functional, sociability and scalability testing is not impacted by the MetaFrame Presentation Server release used. We have not announced a time frame for updated courseware or exams for the CCIA program. With Citrix's Platform / Feature release product release strategy we release approximately 2-3 updates a year to our product features. Development time for specific release Methodology and Practices takes a considerable time, as we aim to use the practical real life experience of Citrix Consulting in actual deployments this, along with courseware / exam development prevents us from providing quality updated CCIA components on release of new product versions. Please see for http://www.citrix.com/site/SS/training/tests.asp for our official position on discontinuation, retirement and other policies regarding Citrix exams. From a historical perspective Citrix has only had a single recertification event, on the 1st May 2004, since the introduction of our CCA, CCEA and CCSP certifications. Note the MetaFrame 1.8 exam continues to count towards CCA and CCEA certification. Regards, Anthony Barr Citrix Consulting -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders Sent: Tuesday, 7 September 2004 1:22 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] CCIA Certification Hi All, Has anyone completed this cert, or just the training course. Has the courseware been updated to contain Presentation Server 3.0 information? We/I must complete the CCIA before the end of the year to maintain our Gold Partner status. Please don't provide any information about the course/lab itself, as that would be breaking the rules and considered to be cheeting. For some reason, Citrix seem to be having difficulties confirming whether or not the courseware is current, and I don't really want to spend the several thousand dollars on out of dated courseware and labs. I know this is a bit of a silly post, but please just confirm one way or the other. Cheers. Kind regards, Jeremy Jeremy Saunders Senior Systems Engineer ”ITS - passionate about winning” IBM Logicalis (Integrated Technology Services) Level 2, 1060 Hay Street West Perth, WA 6005, AUSTRALIA Visit us at http://www.ibm.com/services/au/its Phone: 132 426 Fax: 08 9261 8536 Mobile: TBA E-mail: jeremy.saunders@xxxxxxxxxxx NY礱*h+zʋiܨZ)i\jYlv+7jlx(y˫yޮhjT~)^i^jeƭzfqk^h{jwey熌2y^^݊x(צjw^zm kǫj(Z鲷˭K~S)–'*&bKj)ZnWm)zy,q+rzhR{.n+&ޢ8zhVjبjzzZ0)iay"+- ******************************************************** This Weeks Sponsor triCerat: Have you had your fill of printing support calls, unauthorized apps running on unsecured Terminal Servers, profile headaches, and application performance problems? 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