Thanks, Jay. I should have mentioned that we are using 3 CAGs (4.5.5) on a hardware load balancer that connect to 2 AAC servers that connect to 2 WI servers before it gets to my PS servers. I checked XML service on my two WI servers and it is running. There is no XML service that I am aware of on the CAG or AAC boxes. Should I check the XML on my whole PS farm? Thank you, Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jensen, Jay Sent: Thursday, October 04, 2007 9:56 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: CAG Logon page Check the XML service on your Round Robin Citrix Servers. Jay TCS Americas Technology - La Crosse Citrix Server Team ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim Sent: Thursday, October 04, 2007 8:49 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] CAG Logon page I have a handful of users having issues logging into our CAG web page. After keying in their correct credentials they are brought back to the log on page, not the WI page that shows them the applications. Does anyone know what could be happening here? Thank you, Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 ------------------------------------------------------------------------ -------------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. ------------------------------------------------------------------------ --------------------------------