[THIN] Re: CAG AAC 4.2 fallback connection policies

  • From: "Pavlo Ignatusha" <Pavlo.Ignatusha@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 22 Mar 2006 09:28:43 -0500

Carl,

 

Just the info we wanted to hear. Yes, being new to the whole AG and AAC
we did not know the history of these product lines.

 

We haven't seen the EPA scan for the watermark. Any chances you posting
the link? 

 

Thanks,

Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel.  +1 (613) 732-3675 ext.6150
fax.  +1 (613) 732-9986

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Carl Stalhood
Sent: March 21, 2006 5:54 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CAG AAC 4.2 fallback connection policies

 

1.      I don't think the connection policies are cumulative like the
access policies so only one would apply.

 

2.      The default is to go to the FQDN of the AG which proxies to AAC
which proxies to other websites. If you connect using the VPN, this
proxy hop is no longer necessary since you should have direct access to
the AAC server and other websites through the VPN. If you create a web
resource and check the box to "bypass proxy" then direct connectivity to
the website is required through the VPN client.

 

3.      Keep in mind that AAC and AG used to be two completely separate
products. The Access Policies were originally included with AAC. The
Continuous Scan Policies were on the AG only (not AAC). And since the
only thing the AG did was initiate a VPN connection, the Continuous Scan
Policies only apply when connected using the VPN. Essentially what they
did is take the old AG administration and plug it into the AAC console
and called it "integrated". If you consider AG and AAC as two separate
products with one integrated console then it makes more sense.

 

I can't think of how the continuous scan policies could be applied
without the VPN connection since there is nothing running on the client
to continually check for these conditions. It would be nice if they
created some generic EPA scans that allow you to specify reg keys,
files, and processes to check for at logon but these would not be
checked continuously. There is a custom EPA from Citrix that does
watermark checking by looking for a registry key so one of these is
available now.

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Pavlo Ignatusha
Sent: Tuesday, March 21, 2006 4:02 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CAG AAC 4.2 fallback connection policies

 

1) I don't see how else we can set it up.  Would be nice to see somebody
else testing this and posting a reply.

 

2) I can agree to that but we are still facing a problem that if
connection policy fails user can not access AAC portal. Since I do not
technically need any connection policy to access AAC portal (just access
policy) then why am I prevented from accessing it if connection policy
fails?

 

Jeff, would you mind discussing these issues with citrix folks at your
meeting?

 

I really appreciate your help

 

Thanks,

Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel.  +1 (613) 732-3675 ext.6150
fax.  +1 (613) 732-9986

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: March 21, 2006 1:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: CAG AAC 4.2 fallback connection policies

 

1)  not sure on this as still investigating but I'm guessing your using
either policies or endpoint analysis wrong when setting up.

 

2)  It's a vpn connection  meaning your now local to the protected
network.  if it was going to the CAG you'd be going outside of that.  I
would think it's working the way it should.

 

3)  Dunno, have to ask Citrix which I will do tonight since I'm chatting
with them on AAC.

 

4)  download the SDK and good luck.  I've heard it's not easy.  This
link:
http://support.citrix.com/forums/thread.jspa?forumID=101&threadID=73893&;
tstart=0   has other links in it you may be interested in.

 

Jeff

 

On 3/21/06, Pavlo Ignatusha <Pavlo.Ignatusha@xxxxxxxxxxxxx> wrote: 

Hi group,

Lately we were working on CAG with AAC policies. Along the way we
encountered a few difficulties and we thought we'd ask for your input. 

Environment: CAG with AAC option v4.2 (no hotfix AAC420W001). PS4
3-server farm. Windows Server 2003 SP1 AD.

We would like to use some endpoint analysis and continuous scans in our
AAC policies. We also would like to configure a fallback type of access 
so if the client device does not pass the requirements they still get
AAC portal with minimum of "Preview" access. Here is what we found:

Continuous scans seem to only work with Citrix Secure Access client 
(VPN). In other words if you want to use continuous scan, the user must
fall under the requirements for a connection policy that launches the
client.  You can have multiple connection policies, but it will only
look at the policy with the highest priority.  Once that either fails or
passes, it will react accordingly.  So, if you have one connection
policy that would say to launch the VPN client under restrictive
conditions (they have a certain antivirus running and a watermark in the

registry), and a connection policy with a lower priority that says not
to launch it under a less restrictive condition (such as that antivirus
is not installed, or that the watermark is not present), once the first 
one passes or fails, it simply reacts to that policy rather then going
to next policy if the previous policy failed.

Now, when that initial policy that tries to connect to the VPN fails due
to the non-restrictive conditions, no VPN connection is made.  This 
would be satisfactory if the portal didn't react a certain way with a
VPN connection.  Basically what happens is that when the Secure Access
client is launched, the portal automatically tries to redirect its
connection to:

https://aac_server_fqdn/citrixlogonpoint/logonpoint_name

And not the usual

https://appliance_fqdn/citrixlogonpoint/logonpoint_name

And that's not a problem if the VPN connection is established, but when
it fails, you suddenly don't have this network resource, and hence,
can't hit the portal anymore.  This is also true if a continuous scan 
detects an error after a VPN connection is established.

(Just an aside: When the VPN does make a connection and the user doesn't
have any network resources assigned through access policies, they have a
default resource of the AAC server.  That way, when a VPN client is 
connected, the users can then hit the AAC server fine, we're just not
sure WHY this happens this way.)

Using access policies and Endpoint Analysis scans it seems possible to
give different levels of access depending on the conditions that are 
present on the client device (antivirus running, certain browser,
etc...). It is not too straightforward either as we had to create 1
filter for the condition of antivirus, and 1 filter with NOT antivirus
(using the 'not' operator in the filter). Then we created 2 access 
policies, one with each of the filters, so that when a user has an
antivirus present (that is based on our endpoint analysis), they receive
certain capabilities, and if they don't have it present, they receive
restricted capabilities.

So we have some questions...

1- How to configure fallback between connection policies?

So far we think that the server looks at the highest priority connection
policy, and then reacts accordingly without looking at any other 
connection policy that is associated with that specified user. This way
it is completely useless to have a connection policy priority list and
also to have different connection policies applying to the same user 
when they come from different devices (such as a less secure
environment).


2- Why does the portal try to connect to the FQDN of the AAC rather then
the FQDN of the appliance if the Citrix Secure Access client is engaged 
(whether it be a successful connection or not, see previous question)?

Frankly, if this did not happen, then we really wouldn't be too worried
about a fallback connection policy when the initial connection policy 
fails, as the user would still be able to access the portal as normal,
just not any network resources. This is exactly what we would setup as a
fallback connection policy anyways.


3- Why can't we also use continuous scans on access policies? 

Is this simply because it needs a VPN connection to the user to
continuously check for these things?


4- How do we create custom endpoint analysis scans?

Ideally, if we can't get the continuous scan and fallback connection 
policy stuff figured out, then we'd still like to check for registry
watermarks.  This ability (registry checking) only seems to be in the
continuous scan, although, in the endpoint analysis, there is a section
for custom endpoint analyses.  The problem with that is, is it's looking
for a *.cab file, which I have absolutely no idea how to create.

Thanks,

Pavlo Ignatusha & Curtis Brunet,
Pembroke Regional Hospital 
tel.  +1 (613) 732-3675 ext.6150
fax.  +1 (613) 732-9986


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copying or distribution of the contents of this email is prohibited. 
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The information in this email belongs to the Pembroke Regional Hospital 
and may contain confidential and privileged information for the sole use 
of the individual or organization to which it is addressed.  If you are 
not the intended recipient, you are hereby notified that any disclosure, 
copying or distribution of the contents of this email is prohibited.  
If you have received this email in error, please contact the sender and 
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