[THIN] Re: Browser crashes on Server 2008 R2 RDS

  • From: "James Scanlon" <James.Scanlon@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 16 Dec 2010 09:21:39 -0000

Do you have flash installed and what version?
Particular versions of flash were crashing here for us until we removed
and reinstalled an older version.

Hope this helps.
James 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Sean Diggins
Sent: 16 December 2010 07:53
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Browser crashes on Server 2008 R2 RDS

We run a Server 2008 R2 RDS farm. We are experiencing multiple crashes
and hangs with Firefox 3.6.x, typically during startup but also during
normal browsing. To a lesser extent, we are also experiencing similar
crashes/hangs with IE7.

Event logs dont help much - most of the crashes/hangs arent generating a
log entry. The error messages at the time of the crash sometimes
indentify a DLL, but rarely the same DLL. Firefox doesnt seem to know it
crashed - about:crashes is always blank.

The crashes/hangs only occur within RDS sessions on our farm (ie the
problems dont occur on local desktops). 
The crashes dont seem to occur on servers which arent working as RDS
servers.
We suspect browser addons which arent happy in a 64 bit RDS environment.
We are thinking the reason we see less incidents in IE7 is because we
only use IE7 to access our SaaS provider's service.
(Our SaaS provider doesnt use Flash, for example) We use Firefox for
most browsing.

We suspect that checking for addon updates during startup could be one
reason Firefox is crashing.   

Timne to break out the sysinternals tools I guess, but thought I'd also
ask here for ideas...

Thanks,

Sean
  
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