[THIN] Re: Blank Screen when logging on to Metaframe server.

  • From: Berny Stapleton <berny@xxxxxxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 16 Oct 2009 10:56:31 +0100

Windows answer to all things: Reboot.

If RDP is working, then your local security policy should be fine....

Delete and re-add the ICA-tcp connection

Berny


2009/10/16 Steve Rance <Steve.Rance@xxxxxxxxxxxxxxxxxxxxx>

> Have got another problem now,  prior to changing anything on the server to
> try to solve the problem below, the users that the server was working for
> and myself (including Administrator accounts) get the error message “You do
> not have access to logon to this Session” when connecting via ICA.  RDP is
> working.
>
>
>
> I have been going though the many resolutions on this error message using
> google and thin but none of them seem to make any difference.  I have;
>
>
>
> -          Checked the permissions on the ICA-tcp connection.
>
> -          Checked the permissions “Enable logon to this server” for the
> server within the Citrix Management Console.
>
> -          Checked the permissions within the published application.
>
> -          Checked the Licensing server is up and working.
>
> -          Checked the Citrix Licensing.
>
> -          Checked the Event Log on the Server, and there is nothing
> logged on this.
>
>
>
> Logons were working yesterday morning, but weren’t by late afternoon.  I
> had made no changes to this server (or indeed any server) between the logons
> working and this error  appearing.  Logons to our other Citrix server (that
> I need to switch off) using the same setup and licensing server is still
> working without problem.
>
>
>
> Any ideas on this one?
>
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Steve Rance
> *Sent:* 15 October 2009 16:26
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Blank Screen when logging on to Metaframe server.
>
>
>
> Hi,
>
> We had an old unused citrix server running Windows 2000 Server SP2,
> Metaframe XP FR2/SP2, Office 2000 Pro, plus a load of old versions of things
> like Adobe Acrobat Reader 6, PDF Creator, etc.
>
> For various reasons this server is being bought back on line.  I have
> upgraded it to Windows 2000 Server SP4 (plus the Citrix related
> hot-fixes), Run Windows Update (100+ security patches), Metaframe XP
> FR2/SP4, Office 2003 Standard, Adobe Acrobat Reader 9,etc.
>
> Connection to this server is via Published Desktops using ICA files.  The
> problem I now have is, for some users they log on successfully without
> problem from a number of new and old version of ICA clients.  Other users,
> just get a blank blue screen/wallpaper with the mouse pointer (ie the screen
> before the Citrix Metaframe logo and logon box appears) and nothing more.
> This occurs with different ICA Clients and both on the LAN, and though the
> VPN remotely.  For the users that can’t get the logon box though Citrix
> connecting via RDP does work.
>
> Also, for the users that can’t connect to this old unused Citrix server,
> they have no problems connecting to the current Citrix server they are using
> (which is being taken offline), which has the same setup (W2K SP4, Metaframe
> FR2/SP4, Office 2K3, etc).
>
> Any ideas on what is causing this, and/or how best to resolve it.  I
> haven’t managed Metaframe for many years, and am very rusty.
>
> Thanks in advance for any help,
>
> Steve
> ------------------------------
>
> Daly International (UK) Ltd
> Registered in England & Wales: 342 5239
> Registered Office: c/o Griffins, 24-32 London Road, Newbury, Berkshire,
> RG14 1JX
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> ------------------------------
> Daly International (UK) Ltd
> Registered in England & Wales: 342 5239
> Registered Office: c/o Griffins, 24-32 London Road, Newbury, Berkshire,
> RG14 1JX
>
> This e-mail is confidential and is intended solely for the use of the
> individual or entity to whom it is addressed. If you are not the intended
> recipient and you have received this e-mail in error then any use,
> dissemination, forwarding, printing or copying of this e-mail is strictly
> prohibited and you should contact the sender by e-mail and then delete all
> material from your system.
>
> Any views or opinions expressed in this message are those of the individual
> sender, except where the sender expressly, and with authority, states them
> to be the views of Daly International.
>
> This e-mail does not form part of a legally binding agreement. We have
> taken precautions to minimise the risk of transmitting software viruses, but
> we advise that you carry out your own virus checks on any attachment to this
> message. We cannot accept liability for any loss or damage caused by
> software viruses.
>
> Consider the environment. Please don't print this e-mail unless you really
> need to.
>

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