[THIN] Re: Best Practices on support structure for large farm?
- From: "Ron Oglesby" <roglesby@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 17 Oct 2003 19:18:03 -0500
Well jen I wrote a doc like this for a client.....
I will have to clean it up some and remove client names etc but it will
fit your bill. I focus on the support structure skills etc. (Change
control is handled in about 100 different places on the Inet). I also
have a doc for that if you hit me off line.
Ron Oglesby
Senior Technical Architect
RapidApp
Office 312.372.7188
Mobile 815.325.7618
email roglesby@xxxxxxxxxxxx
-----Original Message-----
From: Henske, Jennifer [mailto:Jennifer.Henske@xxxxxxxxxxxxx]
Sent: Friday, October 17, 2003 1:38 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Best Practices on support structure for large farm?
Plans are in the works in increase our citrix server count to over a
hundred servers. I am looking for any tips or documents that spell out
the best way to support those servers. Information like dedicated
support staff - How many are recommended? We have a dedicated team for
Exchange and SMS and the feeling is that we will also need one for
citrix.
Anyone else in a large citrix environment? How do you all do it? I'm
hoping to get this structure in place before we role out to production.
Thanks!
Jennifer Henske
AG Edwards Technology Group
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