We've had this happen before and resetting the advanced internet options to default in IE fixed it. Good luck, R -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stratton, Doug MSER:EX Sent: Friday, August 13, 2004 1:51 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Being prompted to save launch.ica Anyone got a fix for this? I have a user that is accessing our farm via web interface and they get prompted to save (not open) launch.ica If they save to desktop and double click it opens in ica client. We have had them install the new full client to try and resolve did not fix. ??? At this point I am looking at uninstalling/clean up everything and reinstall. Problem is don't have access remotely to client desktop. Thanks for any help. Doug Stratton Operations Engineering Workstations Services Branch CITS, Solutions BC, Province of BC 4000 Seymour Place, Victoria B.C. Telephone: (250) 356-6678 Email: Doug.M.Stratton@xxxxxxxxxxxxxxx