wow, and being CDC you are the guys that really need communications. Just some thoughts: Enable SpeedScreen Lower both your resolution and color depth Disable audio Disable port mapping If they don't need to print, disable printing. Maybe look into a packeteer type unit for your home site. George Taylor Systems Programmer Regional Health Inc. _____ From: Eilers, Lee (CDC/OCOO/ITSO) (CTR) [mailto:lee4@xxxxxxx] Sent: Friday, May 05, 2006 8:12 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Bandwidth Question We have users in "undeveloped" countries, where telecommunication systems are questionable at best, that connect at dial-up speeds in the 15k to 20k range. These users connecting to our Citrix environment complain that our "system is useless" :-p it is my experience and opinion that you need at least 20k for Citrix, ideally 26K. Is there "any" ideas on how to handle these users over a crappy connection? ***Note: The information contained in this message, including any attachments, may be privileged, confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the Sender immediately by a "reply to sender only" message and destroy all electronic or paper copies of the communication, including any attachments.