[THIN] Re: BSOD caused by Compaq System Management Driver
- From: Adam_Baum@xxxxxxxxxxxxx
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 16 Aug 2002 07:29:37 -0700
Jeff,
I find that turning off ASR via Properties does not always work since
Compaq has the ASR feature enabled in the BIOS. it may need to be turned
off there.
adam
Jeff Rapp
<JeffR@ohiowhol To: "'thin@xxxxxxxxxxxxx'"
<thin@xxxxxxxxxxxxx>
esale.com> cc:
Sent by: Subject: [THIN] Re: BSOD caused
by Compaq System Management Driver
thin-bounce@fre
elists.org
08/16/2002
05:46 AM
Please respond
to thin
Hi Rosemary,
You need to turn off the automatic reboot on software error in Windows NT
so
you can get the full BSOD information. The top two lines are the most
important. To turn off ASR; Right click on My Computer and choose
Properties. Go to the Startup/Shutdown Tab and clear the Automatically
Reboot check box at the bottom and click OK.
If/when the server BSODs again record the top two lines and send it to the
list. The BSOD is not being caused by the Compaq System Management Driver
(CSMD). The CSMD just reports that there was a BSOD or that there was an
unrecoverable fault.
You may want to run the Compaq diags to make sure that there is not a
hardware problem.......
HTH-
Jeff
> -----Original Message-----
> From: Rosemary Sarkis [mailto:rosemary_sarkis@xxxxxxxxxxx]
> Sent: Friday, August 16, 2002 12:58 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] BSOD caused by Compaq System Management Driver
>
>
>
> Hi
>
> I just built a fresh XPe server (on Windows Terminal Server
> with SP6). Just
> got a blue screen as follows:
>
> Event ID 4188
> The Compaq System Management Driver has detected that the
> system encountered
> an NT bugcheck prior to this boot. The bugcheck data was:
> STOP: 0x00000050
> (0xA4032000, 0x00000001, 0x00000000, 0xC02900C8).
>
> Then 1 hour later got the following:
>
> Event ID 4203
> The Compaq System Management Driver has detected that the
> system encountered
> an uncorrectable system error prior to this boot.
>
> This is a clean server - any ideas. Urgently need to get
> this server stable
> - causing a big impact..
>
> Thanks
> Rose
>
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