[THIN] Re: Application in the Citrix Web client

  • From: "Landin, Mark" <Mark.Landin@xxxxxxxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 17 Jun 2009 14:58:23 -0500

There may be an application in the background that isn't closing, and thus not 
letting the session end. I know Desktop Authority and Symantec applications 
sometimes cause this problem.

Further, check the ICA Connection settings. I think there is a setting that can 
control logoff - vs - disconnet behavior for a session.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Heflin, Janet [Janet.Heflin@xxxxxxxxxxxxxxxx]
Sent: Wednesday, June 17, 2009 12:31 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Application in the Citrix Web client

Narrowed it down to 1 of the citrix servers, so it is something with that server


________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Joe Shonk
Sent: Wednesday, June 17, 2009 9:48 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Application in the Citrix Web client

There may be something still loaded in the session (kinda like the TSR of old) 
that doesn’t shutdown after the application shutdown.

Joe

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Heflin, Janet
Sent: Wednesday, June 17, 2009 7:04 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Application in the Citrix Web client

My environment:

4.5 presentation servers
5.1.1 web server
11.0 web client

When a user Clicks File / Exit on a application, Citrix disconnects the session 
instead of logging them off.

Where in Citrix am I missing having the session log them off not disconnect?



Thank you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Janet Heflin
Information Technology
T.D. Williamson, Inc.
Phone: (918) 447-5168
Email: janet.heflin@xxxxxxxxxxxxxxxx<mailto:janet.heflin@xxxxxxxxxxxxxxxx>
Help Desk Phone: (918) 447-5222
Help Desk Email: helpdesk@xxxxxxxxxxxxxxxx<mailto:helpdesk@xxxxxxxxxxxxxxxx>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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