[THIN] Re: Application Errors
- From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 10 Apr 2003 20:52:32 +1000
Hi Phil,
Check fonts and printer drivers. Had an instance where new fonts installed
on a system broke apps. I automatically now delete any font file over 1 MB
;-). Also printer drivers can cause issues. An example is a customer where
everyone could run an published app except for people whose default printer
was a Canon 3-in 1 printer.
Other possible areas are the wrong version VB DLLs, and occasionally a DLL
that is missing. ListDLLs (www.sysinternals.com) on a working system (even a
normal desktop, can give you a clue.
Regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Systems
18 Heussler Terrace, Milton 4064
Queensland Australia
tel +61 7 32467704
-----Original Message-----
From: Phil.Hillary@xxxxxxxxxxxxxxxxxx
[mailto:Phil.Hillary@xxxxxxxxxxxxxxxxxx]
Sent: Thursday, 10 April 2003 1:38 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Application Errors
I know this is kind of a vague question, but does anyone know the best way
to troubleshoot application errors? Basically, I've got an app in which
every time I go into it and try and open a file, it crashes out with an
application error saying the referenced memory at xxxxxxxx could not be
read. I've run filemon and regmon, but with no luck, so was wondering if
any of you could point me in the right direction!
Thanks
Phil Hillary
Technical Support
London Fire and Emergency Planning Authority
Tel: 020 7587 4019
Email: phil.hillary@xxxxxxxxxxxxxxxxxx
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