[THIN] Re: Application Error
- From: "Matthew Shrewsbury" <MShrewsbury@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 29 Sep 2005 09:55:53 -0400
Thanks to everyone who responded. I have not had a chance to test
further...but I plan to later in the week.
Yes I can recreate the issue when logged on as Administrator through a
RDP / ICA session.
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Senior Network Administrator
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: Friday, September 23, 2005 7:07 PM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Application Error
Hi Matthew,
While there are obviously a number of differences betwen remote
(rdp/ica) and local (console) session environments, the fun part is
finding out what's important in your case.
The first comment is that it's unlikely you'll get any useful support
from Timberline.
It's also unlikely that XP FR3/SP4 would have caused the problem,
whereas the original Win2k Post SP4 rollup caused havoc in some
instances.
There are a couple of things you can try that might point you in the
right direction.
Can you reproduce the problem as an administrator?
If you can, put your session in "install" mode (change user /install),
run up Timberline and see if the problemit still happens when you exit.
regards,
Rick
Ulrich Mack
Volante Systems
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of Matthew Shrewsbury
Sent: Sat 24/09/2005 5:30 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Application Error
Anyone have any ideas on this?
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Senior Network Administrator
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Matthew Shrewsbury
Sent: Thursday, September 22, 2005 3:27 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Application Error
I have an application called Timberline installed on Windows 2000 SP4,
Citrix XPA FR3 SP4. Around the time I upgraded to Citrix SP4, Win2K Post
SP4 patch, and upgraded to the latest version of Timberline I started
receiving an error when Timberline is closed. I didn't detect any errors
because no one reported the problem for sometime so I kept upgrading and
service packing until everything was updated.
After a week or two users reported that when closing out of some
Timberline screens or closing out of Timberline they would receive an
error: "The Instructions at 0x00ba0b60 referenced memory at 0x00ba0b60.
The memory could not be read". You click ok on the error message and it
does not appear to cause any problems.
1- I investigated and found that the error only occurs in an ICA or RDP
session only. From the console on the server it does not error.
2- I've tried regmon and filemon and neither show any problems that I
can tell.
3- I've tried almost everything the vendor has suggested, although they
seem to have no clue. They have had me try different printers and are
now telling me to reinstall TCP/IP.
4- All other applications (Office, IE, Acrobat) are working perfect on
the same servers.
I don't know if this is being caused by a service pack, hotfix,
application update, or corruption has caused this. I have two servers
load balanced and they both exhibit the same symptoms so I think
corruption is not likely.
Any ideas how I can troubleshoot this? It does appear to be terminal
services related as it only occurs within ICA or RDP sessions.
Thank you!
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Senior Network Administrator
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