[THIN] Re: Anyone having problems with MS09-058 ?

  • From: "M" <mathras@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 6 Jan 2010 22:37:46 -0000

I think i phrased the question incorrectly.
I wasnt slagging off Symantec.
Symantec 10 has been rock solid for us for ages. It fully protected our 100
odd Citrix servers during a nasty *cough* *cough* episode.


----- Original Message ----- 
From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, January 06, 2010 10:21 PM
Subject: [THIN] Re: Anyone having problems with MS09-058 ?


> Somehow, that wouldn't surprise me.  They build horrible filter drivers
> (among other things).  I've seen one problem after another with Symantec.
>
> Joe
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf
> Of M
> Sent: Wednesday, January 06, 2010 3:17 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Anyone having problems with MS09-058 ?
>
> Hello there,
>
> Can i ask what the "problematic" Antivirus software and what version you
are
> using ?
> Was it Symantec ?
>
>
>
> ----- Original Message ----- 
> From: "Paul Higgins" <PaulHiggins@xxxxxxxx>
> To: <thin@xxxxxxxxxxxxx>
> Sent: Wednesday, January 06, 2010 9:46 PM
> Subject: [THIN] Re: Anyone having problems with MS09-058 ?
>
>
> I missed your original message while I was on vacation.  We were having
> the same problem with our terminal server.  We had BSODs every morning
> at about the same time (probably due to an antivirus scan) and at random
> times, generally in the afternoon.  And there were varying stop codes.
>
> We contacted Microsoft Security Support once we narrowed the problem
> down to MS09-058.  That was a very unpleasant experience and took far
> too long (about a month).  They blamed our anti-virus software, which
> just didn't seem to make any sense.  We replaced it with the trial
> version of another anti-virus package and the crashes went away.  As far
> as Microsoft was concerned, that meant there was nothing wrong with
> MS09-058 and they could close the case.
>
> I appreciate you posting the link to this hotfix.
>
> Paul Higgins
> Green Lake Conference Center
> Green Lake, Wisconsin, USA
>
> -----Original Message-----
>
> From: "M" <mathras@xxxxxxxxxxxxxxxx>
> Subject: [THIN] Re: Anyone having problems with MS09-058 ?
> Date: Mon, 4 Jan 2010 22:07:21 -0000
>
> No posts for quite a while ....
>   ----- Original Message ----- 
>   From: M
>   To: Thin@xxxxxxxxxxxxx
>   Sent: Wednesday, December 23, 2009 12:36 AM
>   Subject: [THIN] Anyone having problems with MS09-058 ?
>
>   Hello there,
>
>   Has anyone else having issues with BSODs after deploying MS09-058 ?
>   We started seeing issues with (busy) 32 bit and 64bit servers around a
> week after reboot and when we do a full virus scan in the early hours.
>
>   After analysing the dump files I pinpointed the file Ntkrnlmp.exe as
> being the most likely cause.
>   Lo and behold MS have released a fix
> http://support.microsoft.com/kb/978243/
>   Ive just started testing the fix to see if it a) addresses the issue
> and b) creates any new issues.
>   I hope this helps someone else in the same boat.
>
>   M
>
>   PS .. what patch management systems are people using ?
>
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