One of my users has a LaserJet 2420 connected to her computer via USB. She regularly has trouble printing that requires either a log off of Citrix and sometimes a log off of Citrix and then a restart of her computer. Any suggestions? She is using the latest LaserJet 2420 PCL 6 driver. Richard Waters IT Manager Office of the Sr. V. P. of Academic Affairs University of Utah O: 581-8764 M: 792-4499 richard.waters@xxxxxxxx