This reminds me of responses I typically get from Microsoft: "It's by design" Joe -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of M Sent: Wednesday, April 26, 2006 2:26 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Advice for using the shadow key structure I love speaking to Notes support i tend to get this lovely response for most Client related issues on Citrix "This problem was resolved as: No Plans To Fix in this Codestream" ----- Original Message ----- From: "Jeremy Saunders" <jeremy.saunders@xxxxxxxxxxx> To: <thin@xxxxxxxxxxxxx> Sent: Wednesday, April 26, 2006 12:47 AM Subject: [THIN] Re: Advice for using the shadow key structure Yeh...that's what I'm going to do this morning. I haven't read anything about these installer issues Mathras has been talking about, but it is rather concerning. Kind regards, Jeremy Saunders Senior Technical Specialist Integrated Technology Services & Cerulean IBM Australia Level 2, 1060 Hay Street West Perth WA 6005 Visit us at http://www.ibm.com/services/au/its P: +61 8 9261 8412 F: +61 8 9261 8486 M: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "Rick Mack" <Rick.Mack@volant e.com.au> To Sent by: <thin@xxxxxxxxxxxxx> thin-bounce@freel cc ists.org Subject [THIN] Re: Advice for using the 26/04/2006 06:26 shadow key structure AM Please respond to thin Hi Jeremy, That looks like an issue with the installer, since it's basically done a single-user (as opposed to all users) installation as far as registry entries are concerned. An all users installation "ought" to be creating those keys under HKCR, not HKCU\Software\Classes. I'm betting that if you export the admin's hkcu\software\classes key, edit the reg file to change instances of HKCU to HKLM, and import, you'll have things working fine. regards, Rick Ulrich Mack Volante Systems Level 2, 30 Little Cribb Street Coronation Drive Office Park Milton Qld 4064 tel: +61 7 32431847 fax: +61 7 32431992 rick.mack@xxxxxxxxxxxxxx ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Jeremy Saunders Sent: Wed 26/04/2006 2:13 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Advice for using the shadow key structure Well...I haven't done much work with Notes, but deploying it manually seems to work fine. The program itself works okay when deployed through Installation Manager, but the Send To function fails. After tracking using Filemon and Regmon I found that users were missing registry keys that were there for the Administrator (or the account that Installation Manager uses). From the Administrator's registry... HKCU -Software --Classes ---.ndl ---.ns2 ---.ns3 ---.ns4 ---.nsf ---.nsg ---.nsh ---.ntf ---CLSID ---Interface ---Notes ---Notes.Link ---Notes.NotesSession ---Notes.NotesUIWorkspace ---TypeLib Whilst all users only have... HKCU -Software --Classes ---Notes If I export the Administrator's Classes key and import them to users, the Send To function works fine. Hence the reason why I wanted to push it out by the shadow key. I guess I can always just place this in the HKCR. As to why it doesn't deploy correctly in the first place, I guess that this is something I need to work on. The customer has done most of the work. I've just done the fault finding, but would be interested in knowing how you deploy it and what changes you make in HKLM. Cheers. Kind regards, Jeremy Saunders Senior Technical Specialist Integrated Technology Services & Cerulean IBM Australia Level 2, 1060 Hay Street West Perth WA 6005 Visit us at http://www.ibm.com/services/au/its P: +61 8 9261 8412 F: +61 8 9261 8486 M: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "M" <mathras@blueyond er.co.uk> To Sent by: <thin@xxxxxxxxxxxxx> thin-bounce@freel cc ists.org Subject [THIN] Re: Advice for using the 25/04/2006 04:26 shadow key structure AM Please respond to thin Hello there Jeremy, I was interested in your requirement for the Lotus Notes 6.5.4 reg keys. Im using "Send To" fine on Citrix without having to add anything to user registry hives. Plenty of areas to change but nothing in the users registry hive has been required. I do make changes but these are global changes stored in HKLM. Are you running Notes purely for certain users ? are all users using Notes ? BTW unrelated.. Did you have issues with the Notes 6.5.4 installer ? and Do you use the new ini file setting to enable attachments to be detached in areas other than the Local temp folder ? Regards, M ----- Original Message ----- From: "Jeremy Saunders" <jeremy.saunders@xxxxxxxxxxx> To: <thin@xxxxxxxxxxxxx> Sent: Monday, April 24, 2006 12:19 PM Subject: [THIN] Advice for using the shadow key structure Hi All, I'm having problems getting part of the shadow key to populate the HKCU\Software key, and just want confirmation that what I am trying to do is supposed to work. Notes Client 6.5.4 requires some keys in the HKCU\Software\Classes key structure. It works fine without these keys, but the "Send to" function of Windows doesn't work without it. So I have placed this info in the HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Classes key, hoping that it will populate the HKCU\Software\Classes structure when the users login, but it doesn't work on any of the servers. I am wondering if the Classes key structure can actually be populated like this. Any advice would be greatly appreciated. Cheers. Kind regards, Jeremy Saunders Senior Technical Specialist Integrated Technology Services & Cerulean IBM Australia Level 2, 1060 Hay Street West Perth WA 6005 Visit us at http://www.ibm.com/services/au/its P: +61 8 9261 8412 F: +61 8 9261 8486 M: TBA E-mail: jeremy.saunders@xxxxxxxxxxx ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ############################################################################ ######### This e-mail, including all attachments, may be confidential or privileged. 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