Thanks for the document, Rick. It does say though that Distiller does not work on Citrix clients. In other words, users must have admin privileges. Only PDF writer works. Is that your experience? _________________________________ Hector Minero NSWCDD Code K55 Ph: (540)653-8859 Fax:(540)653-8575 -----Original Message----- From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] Sent: Thursday, July 17, 2003 5:56 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Acrobat 6.0 PDF Maker issues with Citrix Hi Hector, As unbelievable as it sounds, there's actually an Adobe document for this. I've enclosed it. From memory we did a couple of other things but I'll have to dig around. regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: Minero Hector B DLVA [mailto:MineroHB@xxxxxxxxxxxxx] Sent: Thursday, 17 July 2003 10:12 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Acrobat 6.0 PDF Maker issues with Citrix I could never get distiller 5.0 to work on Windows 2000 TS. I always get a permissions error. Do you follow a special procedure for installing it? _________________________________ Hector Minero NSWCDD Code K55 Ph: (540)653-8859 Fax:(540)653-8575 -----Original Message----- From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] Sent: Thursday, July 17, 2003 6:40 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Acrobat 6.0 PDF Maker issues with Citrix Hi Hector, Yes. Both Version 5 and 6. regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: Minero Hector B DLVA [mailto:MineroHB@xxxxxxxxxxxxx] Sent: Thursday, 17 July 2003 8:30 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Acrobat 6.0 PDF Maker issues with Citrix Does Distiller work in Windows 2000 TS? _________________________________ Hector Minero NSWCDD Code K55 Ph: (540)653-8859 Fax:(540)653-8575 -----Original Message----- From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] Sent: Wednesday, July 16, 2003 10:23 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Acrobat 6.0 PDF Maker issues with Citrix Hi, You haven't told us which version of the O.S. (NT4/win2k etc) you're running on. Acrobat 6 is the first version of acrobat that doesn't use kernel mode printer drivers (NT 4.0) for the PDFwriter and distiller. I couldn't run Acrobat 5.0 on Windows server 2003 because I had disabled loading of kernel mode printer drivers, so finding out that Acrobat 6.0 didn't was a plus. Of course in the mean time I also discovered that PDF996 version 6.15 and later also used native win2k/2003 non-kernel mode drivers so Adobe have lost quite a bit of business. On the other hand, it means that the PDFwriter etc will NOT work on NT 4.0. Regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: erick grau [ mailto:erick_grau@xxxxxxxxx <mailto:erick_grau@xxxxxxxxx> ] Sent: Wednesday, 16 July 2003 11:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Acrobat 6.0 PDF Maker issues with Citrix I upgraded to Adobe Acrobat 6.0 Professional on 3 citrix servers and they all have the same problem. I can not run PDF maker successfully. It fails to print or convert any file. I get a standar printing error (retry or cancel). Any one experiencing the same? Solutions? Erick __________________________________ Do you Yahoo!? SBC Yahoo! 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