[THIN] Access management console hang on discovery

  • From: Angela <angela_smith9@xxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 1 Jul 2015 00:11:29 +1000

Hi again

More information.. I have 5 servers in my Windows 2003 XenApp 4.5 farm (rollup
7). I was tasked to demise 3 servers from my farm:

- 1x Zone Data Collector
- 2 x Citrix 4.5 servers
- I moved the ZDC role to another server
- I powered off the 2 Citrix servers (without removing from the farm) as I
wanted to ensure ZDC function worked on other server
I then realized that the Access Management console fails to launch on
the 2 Citrix servers. The consoles now load but hang on "Discovery in
Progress". Discovery never finishes and no errors are being logged in
event viewer.
- I powered the 2 Citrix Server back on to see if that
would allow the discovery to finish. It didn't, the AMC still fails on
the 2 servers that will remain. However the AMC console works on the 2
servers that I need to demise. Discovery goes through and works fine. However
I need to demise these 2 servers.
- I tried a recreatelhc but that made no difference
- Ive rebooted server but that made no difference

was looking to upgrade the AMC software but the versions are the same
on the working and non working servers. A Help\About says "Citrix
Access Management Console Version The "Citrix Access
Management Console - Framework" is I don't want to introduce
more changes in case it breaks something else.

Any help appreciated as I have spent so much time trying to resolve.. Does
anyone have any ideas?


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