[THIN] Re: ATO Software locking up in Metaframe XP FR2
- From: "Rowlandson, John" <John.Rowlandson@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 18 Dec 2002 14:26:32 +1100
Ryan
Sorry can't help you, but would like to say what a fine bunch of people
they are at the ATO :) we know they know and hear everything!
Its seems banks/finacials provide the worst 16bit 8 year old crap apps
that we still use to connect to them GRRR
John
-----Original Message-----
From: Ryan McBride [mailto:McBride@xxxxxxxxxx]=20
Sent: Wednesday, December 18, 2002 2:21 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] ATO Software locking up in Metaframe XP FR2
Hey all,
This post is probably going to be more applicable to all us "Ozzie"
posters ;). Im trying to migrate 600 users into Metaframe XP FR2. We
chose to use the Finance dept as the test dummies. Now one of the
software pieces that they use is one called "Electronic Commerece
Interface" or "ECI" which is used to lodge BAS Statements to the
Australian Tax Office (ATO). Now this client is based upon MS Virtual
Machine, so it wont run unless that is installed.
The problem is that this software seems to lock up constantly under
Citrix Metaframe XP FR2. Im not sure what is causing it as yet. A call
to the ATO Helpdesk returned the following results. 1st level support
guy telling me that it wont work under Citrix. Why?? Not sure, something
to do with they way it makes secure connections to the internet. (Hmmm
makes no sense to me). Being end of year, the ATO help desk is
apparently EXTREAMLY busy and will be lucky if I get a support person
from 2nd/3rd Level helldesk to return my call before weeks end.
What I want to know is has anyone else tried using this software under
citrix. Have they had any problems with it, if you managed to get it
working, can you explain how you managed to get it working. Any
assistance would be greatfull.
Cheers & Merry Xmas
Ryan
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