[THIN] Re: ALT+PrintScreen...

  • From: "Monroe, Frank" <Frank.Monroe@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 17 May 2005 08:13:44 -0400

Well, first of al, the print screen and alt print screen keys have no
meaning inside of a Citrix window (this may have changed with the latest
client).  They do have meaning in the base OS.  So what you get is a
copy from the base os and not from inside of the Citrix session.  In
short, you will always get a copy of the full Citrix screen.  The "hit &
miss" problem you are speaking of is likely caused by other
applications, like office, messing with the clipboard.  This breaks the
Citrix clipboard sharing.  There is a tool that you can run to repair
the clipboard when this happens, but I usually just log off and back on.

If you want to have the print screen or alt print screen functions
inside a Citrix window, you can attach that funtion to another key, such
as the F12 key, by adding the following to the wfclient section in the
appsrv.ini:  ICAPrntScrnKey=F12. 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Shane.Rees@xxxxxxxxxx
Sent: Monday, May 16, 2005 10:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] ALT+PrintScreen...

Hi All - we are having issues with clients connecting to a Citrix
desktop (full screen connection), and then using the ALT+PrintScreen key
combination to screen capture the active window.  The problem is that
the results are "hit & miss".  The exact same process sometimes results
in just the active window being captured (as it should be), while other
times it results in the entire desktop being captured.  The problem is
evident across all versions of the ICA client (6/7/8/9).  Does anyone
know a solution for this problem ?  Users are connecting from NT4 & 2000
desktops to the full screen desktop citrix app.  All screen captures and
pastes are being performed within the Citrix desktop.

Cheers,
Shane Rees
Systems Engineer

Server Management
Network & Infrastructure Support
Mincom Managed Services
Level 6, 193 Turbot Street,
Brisbane, QLD 4000, Australia
Phone +61 (0) 7 3303 3955
Fax +61 (0) 7 3364 9777
http://www.mincom.com 

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