Yeah..I guess I will add that to Greg's instructions....sometimes we forget that something we take for granted (like closing a program before you edit the registry in ways that affect that program) is not so obvious to anyone else Greg....I adjusted your step by step instructions slightly..notice I added numbers 1 and 5...let me know if this is not OK: 1. Close Outlook and go to the Start menu and click on run. Type regedit and click OK to open your registry editor. 2. Look for the registry key HEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options\Mail 3. If the DWORD value InternetMailTextEncoding doesn't exist, create it. 4. The following values change Outlook XPs behavior in this fashion (from MSKB article 278134," OL2002: How Outlook Applies Encoding to Plain Text Messages")- If the value data is 0, Outlook is set to Encode Intelligently. If the value data is 1, Outlook uses Quoted-Printable encoding. If the value data is 2, Outlook uses Base 64 encoding. If the value data is 3, Outlook uses no encoding and leaves 8-bit characters as 8-bit characters. Setting the value to 3 will ensure that no encoding will be applied to messages composed in plain text. This will allow your posts to Freelists to remain clean of unwanted characters. 5. Exit the registry editor and open Outlook and your problem should be solved. Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials -----Original Message----- From: testingoutlookxp-bounce@xxxxxxxxxxxxx [mailto:testingoutlookxp-bounce@xxxxxxxxxxxxx] On Behalf Of Kathy Jacobs Sent: Monday, September 22, 2003 11:35 PM To: testingoutlookxp@xxxxxxxxxxxxx Subject: [testingoutlookxp] Re: testing out greg's fix... will this work? It worked because I deleted and re-created the DWord without Outlook running. Seems that it didn't like me setting a value on a running program. Even though it set the value, when Outlook re-started it ignored it. (I am sending this so that we document the solution in case anyone else has problems getting Outlook to recognize the registry change.) Kathryn Jacobs, Microsoft MVP PowerPoint Get PowerPoint answers at http://www.powerpointanswers.com Cook anything outdoors with http://www.outdoorcook.com Kathy is a trainer, writer, Girl Scout, parent, and whatever else there is time for I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived -----Original Message----- From: testingoutlookxp-bounce@xxxxxxxxxxxxx [mailto:testingoutlookxp-bounce@xxxxxxxxxxxxx] On Behalf Of Linda F. Johnson Sent: Monday, September 22, 2003 5:14 PM To: testingoutlookxp@xxxxxxxxxxxxx Subject: [testingoutlookxp] Re: testing out greg's fix... will this work? LOL..it appears it DOES work Kath..that one looked clean as a whistle...was that becuz you restarted Outlook? Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials