[TechAssist] Re: toshiba on line help

  • From: "Edward Gaidies" <teltek2@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 21 Nov 2002 15:45:54 -0500

Yup...I know where your coming from. I agree as far as Service Lit...make it
available to who needs it. Has to be generated one way or the other. Some of
these companies are biting off their nose to spite their face. But it's the
sign of the times , I guess.

-Ed-
----- Original Message -----
From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, November 21, 2002 12:57 PM
Subject: [TechAssist] Re: toshiba on line help


>
> Ed,
>
> I understand their desire to want to support ASCs and I have no problem
with
> that.  I have a problem with not providing support when there is no ASC
> nearby for me to refer people to.  This is the case with JVC and Toshiba
> here.  JVC actually told me to have my customer take his 32" TV to
> Jacsonville, 90 miles away to an ASC.  This is shortsighted and silly.  I
> know Mitsubishi will work with a non-ASC if there is not one nearby.
>
> Leonard G. Caillouet
> Service Manager
> Electronics World
> Gainesville, FL
> 352-332-5608
> 352-332-5668 (fax)
>
> ----- Original Message -----
> From: "Edward Gaidies" <teltek2@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, November 21, 2002 12:35 PM
> Subject: [TechAssist] Re: toshiba on line help
>
>
> >
> > Len;
> > I'm a Toshiba ASC, if you need anything like PDF manuals, I can get them
> for
> > you. As far as taking a Tech's time at Toshiba for other's
repairs...don't
> > think I want to go there. Those guys are always super busy, but bend
over
> > backwards for their ASC's. Hence..they have had to cut back on
non-ASC's.
> >
> > -Ed-
> > ----- Original Message -----
> > From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, November 21, 2002 10:31 AM
> > Subject: [TechAssist] Re: toshiba on line help
> >
> >
> > >
> > > I tried this a couple of weeks ago and got a rather sharp response
from
> > > Toshiba that they were no longer providing any support for non ASCs.
> > >
> > > Leonard G. Caillouet
> > > Service Manager
> > > Electronics World
> > > Gainesville, FL
> > > 352-332-5608
> > > 352-332-5668 (fax)
> > >
> > > ----- Original Message -----
> > > From: "Shoreline Electronics" <jstielau@xxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, November 21, 2002 7:55 AM
> > > Subject: [TechAssist] Re: toshiba on line help
> > >
> > >
> > > >
> > > > Send an email to them directly at mailto:Technical_Support@xxxxxxxx
> > > >
> > > > Also...look on this page for any helpful info.
> > > > http://www.tacpservice.toshiba.com/TACP/subpages/tech_tips.htm
> > > >
> > > > Jeff Stielau
> > > > Shoreline Electronics Repair
> > > > 125 Beech Tree Lane
> > > > Westbrook, CT 06498
> > > > 860-399-1861
> > > > 860-664-3535 (fax)
> > > > jstielau@xxxxxxxx
> > > >
> > > > "If you push something hard enough it will fall over."
> > > > Fudd's First Law of Opposition - Sir Sidney Fudd
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "preston McGiboney" <pmcgiboney@xxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Thursday, November 21, 2002 7:46 AM
> > > > Subject: [TechAssist] toshiba on line help
> > > >
> > > >
> > > > >
> > > > > Is there still a Toshiba help line on line.  How do I
> > > > > connect?
> > > > >
> > > > > Thanks
> > > > > Preston
> > > > >
> > > > > __________________________________________________
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