Forgot to mention that deleting the SAM file is a tried and proven procedure and a new, empty SAM file will be created when Windows is rebooted. A simpler method would be to boot ERD Commander 2003 and simply change the password. This CD is simply amazing. I have fixed so many Windows problems using it. Boots an XP like Windows system right off the CD (not the hard drive). -- Best regards, Bil Green PC 1000 Mammoth Lakes, CA 93546 760-924-1000 mailto:tv.vcrrepair@xxxxxxxxxxx Wednesday, June 23, 2004, 1:26:33 PM, you wrote: BG> Hi John, BG> Don't format just to change the password. All you need to do is access BG> the C: drive from DOS and delete the SAM file. Here how: BG> Boot a Windows 98 boot floppy (or any DOS boot disk) and at the A: BG> prompt type: DELETE C:\WINDOWS\SYSTEM32\CONFIG\SAM BG> This will remove all account information and allow total access. BG> If you can't access C: drive using a boot disk then the system is BG> NTFS. E-mail me privately for instructions on how to change it to BG> FAT32 (and then back again). ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/