[TechAssist] Re: What do you charge?
- From: Kevin <kevinstv@xxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 04 Nov 2002 13:45:22 -0800
Yes, I guess we provide a service and hope by being helpful the customer
will try us next time! My first 2 years of business (started in March
1998) EVERY phone call was a paying job. Now only 30% of my phone calls
are paying jobs! No one has any money, and there is more competition
where I live.
Kevin Wilks
Kevin's TV & Video Repair
Penticton BC Canada
kevinstv@xxxxxxx=20
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Mouton's
Electronics
Sent: Monday, November 04, 2002 1:40 PM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: What do you charge?
The customer pays for you to answer the phone??? Which one, the customer
on
your bench or the customer on the phone? If the customer on the phone
pays
for info, what do you do to collect?
This is an interesting topic since I spend a large portion of the day
interupting my work to answer questions over the phone. Usually for
people
who never bought anything from us in the first place. I have often
wished we
had a 900 number for phone down time.
Jason
----- Original Message -----
From: "Joe Batchelor" <jbc@xxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, November 04, 2002 10:23 AM
Subject: [TechAssist] Re: What do you charge?
>
> I do not answer the phone for free.
>
> The customer has to pay for my answering the phone.
>
> If you have a store front with rent, lights, insurance, phones, etc
> the cost to open the door each day is about $800. This will vary
> with location and size of the shop, but is a good reference.
>
> If you work out of your bedroom, with the wife paying the rent, lights
etc
> then the cost is much less.
>
> Often a good technician goes into business thinking he will get rich,
> without knowing how to calculate the cost of doing business.
>
> Be sure you can calculate the cost of doing business before trying to
> run your own shop.
>
>
> Joe Batchelor CET TX 80
>
> 11/4/02 9:37:28 AM, "Phillip R. Hull" <phil245@xxxxxxxxxxxxx> wrote:
> >
> >Your charging the custormer for answering your phone??
> >Phillip R Hull
> >phil245@xxxxxxxxxxxxx
> >----- Original Message -----
> >From: "Phil Bader" <philbad@xxxxxxxxxx>
> >To: <techassist@xxxxxxxxxxxxx>
> >Sent: Monday, November 04, 2002 9:32 AM
> >Subject: [TechAssist] Re: What do you charge?
> >
> >
> >>
> >> That's $125.00/ hr.Many of us have fixed a 27" TV in about an hour
and
> >> gave an estimate of about 125.00.
> >> There are "holes in the bucket" as well taking away from pure
chargable
> >> tech time(phones ringing,etc).I bet the final tally is about
75.00/hr
> >> really.
> >> Phil Bader
> >>
> >> Hermantvr@xxxxxxxxxxxxx wrote:
> >> >
> >> > $1000.00 for 8 hours...WOW!!!!!
> >> > Tommy Herman
> >> > Herman TV
> >> >
> >> > In a message dated 11/04/2002 5:49:03 AM Eastern Standard Time,
> >> > geminitv@xxxxxxxxxxxxxxxx writes:
> >> >
> >> > Depends how long it takes. I usually have to figure about
$1000.00
labor
> >for
> >> > a full 8 hour day so if it takes 4 hours, I have to estimate it
for
> >$500. If
> >> > they decline it, there's plenty of other work to do where I can
make
it.
> >> >
> >> > Bob Waterman, CET=AE #RI-28
> >> > Master Technician License #9109
> >> > Service Manager
> >> > Gemini Computer, TV, & Security Alarms
> >> > (508)695-7302
> >> > (508)695-7769 FAX
> >> > geminitv@xxxxxxxxxxxxxxxx
> >> > geminitv@xxxxxxx
> >> >
> >> > ----- Original Message -----
> >> > From: "Lyles Tv" <tech@xxxxxxxxxxx>
> >> > To: <techassist@xxxxxxxxxxxxx>
> >> > Sent: Thursday, October 31, 2002 4:28 PM
> >> > Subject: [TechAssist] What do you charge?
> >> >
> >> > > To replace the heat transfer fluid in the mag projos??
> >> > > Jeff Farnsworth
> >> > > Lyles TV and Appliance
> >> > > 17 S Washington St
> >> > > Elkhorn, Wi. 53121
> >> > > ph 262-723-3477
> >> > > fax 262-723-3658
> >> > > tech@xxxxxxxxxxx
> >> > >
> >> >
> >> > Tommy Herman
> >> > Herman TV
> >> > 250 School Ave SW
> >> > Taylorsville N.C. 28681
> >> > 828-632-5322 Voice
> >> > 828-632-3880 Fax
> >> > hermantvr@xxxxxxxxxxxxx
> >> >
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> >>
> >> --
> >> Philip Bader
> >> Jan Phyl TV Inc. (estab. 1976)
> >> 3420 Recker Hwy. Winter Haven, Fl. 33880
> >> Fax (863) 299-8821
> >> email: philbad@xxxxxxxxxx
> >>
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