[TechAssist] Re: What do you charge?
- From: "Mouton's Electronics" <moutons@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 4 Nov 2002 15:39:38 -0600
The customer pays for you to answer the phone??? Which one, the customer on
your bench or the customer on the phone? If the customer on the phone pays
for info, what do you do to collect?
This is an interesting topic since I spend a large portion of the day
interupting my work to answer questions over the phone. Usually for people
who never bought anything from us in the first place. I have often wished we
had a 900 number for phone down time.
Jason
----- Original Message -----
From: "Joe Batchelor" <jbc@xxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, November 04, 2002 10:23 AM
Subject: [TechAssist] Re: What do you charge?
>
> I do not answer the phone for free.
>
> The customer has to pay for my answering the phone.
>
> If you have a store front with rent, lights, insurance, phones, etc
> the cost to open the door each day is about $800. This will vary
> with location and size of the shop, but is a good reference.
>
> If you work out of your bedroom, with the wife paying the rent, lights etc
> then the cost is much less.
>
> Often a good technician goes into business thinking he will get rich,
> without knowing how to calculate the cost of doing business.
>
> Be sure you can calculate the cost of doing business before trying to
> run your own shop.
>
>
> Joe Batchelor CET TX 80
>
> 11/4/02 9:37:28 AM, "Phillip R. Hull" <phil245@xxxxxxxxxxxxx> wrote:
> >
> >Your charging the custormer for answering your phone??
> >Phillip R Hull
> >phil245@xxxxxxxxxxxxx
> >----- Original Message -----
> >From: "Phil Bader" <philbad@xxxxxxxxxx>
> >To: <techassist@xxxxxxxxxxxxx>
> >Sent: Monday, November 04, 2002 9:32 AM
> >Subject: [TechAssist] Re: What do you charge?
> >
> >
> >>
> >> That's $125.00/ hr.Many of us have fixed a 27" TV in about an hour and
> >> gave an estimate of about 125.00.
> >> There are "holes in the bucket" as well taking away from pure chargable
> >> tech time(phones ringing,etc).I bet the final tally is about 75.00/hr
> >> really.
> >> Phil Bader
> >>
> >> Hermantvr@xxxxxxxxxxxxx wrote:
> >> >
> >> > $1000.00 for 8 hours...WOW!!!!!
> >> > Tommy Herman
> >> > Herman TV
> >> >
> >> > In a message dated 11/04/2002 5:49:03 AM Eastern Standard Time,
> >> > geminitv@xxxxxxxxxxxxxxxx writes:
> >> >
> >> > Depends how long it takes. I usually have to figure about $1000.00
labor
> >for
> >> > a full 8 hour day so if it takes 4 hours, I have to estimate it for
> >$500. If
> >> > they decline it, there's plenty of other work to do where I can make
it.
> >> >
> >> > Bob Waterman, CET® #RI-28
> >> > Master Technician License #9109
> >> > Service Manager
> >> > Gemini Computer, TV, & Security Alarms
> >> > (508)695-7302
> >> > (508)695-7769 FAX
> >> > geminitv@xxxxxxxxxxxxxxxx
> >> > geminitv@xxxxxxx
> >> >
> >> > ----- Original Message -----
> >> > From: "Lyles Tv" <tech@xxxxxxxxxxx>
> >> > To: <techassist@xxxxxxxxxxxxx>
> >> > Sent: Thursday, October 31, 2002 4:28 PM
> >> > Subject: [TechAssist] What do you charge?
> >> >
> >> > > To replace the heat transfer fluid in the mag projos??
> >> > > Jeff Farnsworth
> >> > > Lyles TV and Appliance
> >> > > 17 S Washington St
> >> > > Elkhorn, Wi. 53121
> >> > > ph 262-723-3477
> >> > > fax 262-723-3658
> >> > > tech@xxxxxxxxxxx
> >> > >
> >> >
> >> > Tommy Herman
> >> > Herman TV
> >> > 250 School Ave SW
> >> > Taylorsville N.C. 28681
> >> > 828-632-5322 Voice
> >> > 828-632-3880 Fax
> >> > hermantvr@xxxxxxxxxxxxx
> >> >
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> >>
> >> --
> >> Philip Bader
> >> Jan Phyl TV Inc. (estab. 1976)
> >> 3420 Recker Hwy. Winter Haven, Fl. 33880
> >> Fax (863) 299-8821
> >> email: philbad@xxxxxxxxxx
> >>
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