[TechAssist] Re: What do do with Fwd: Daewoo television sugestions ????

  • From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 11 Sep 2003 12:12:46 -0400

The first thing I would suggest is take your email address out of your sig.
The email address from the header is blocked out on the freelists server.  I
have my phone number in the sig and I have received a couple of calls, but
just politely say that I don't provide free support to consumers over the
phone.

Leonard G. Caillouet
Electronics World
Gainesville, FL
352-332-5608
352-332-5668 (fax)


----- Original Message -----
From: "Gary McCartney" <gary@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, September 11, 2003 1:10 AM
Subject: [TechAssist] Re: What do do with Fwd: Daewoo television sugestions
????


> How is everyone handling these questions from the public who have found
> tech assist messages with Google and expect that we should answer their
> uestions? Personally I am starting to ignore these people and delete the
> messages. What is the proper email etiquette for handling such messages?
> I hate being rude but these are private messages between techs and they
> have no business in the public domain in the first place. Should they be
> treated as spam or like unsolicited phone calls from telemarketers, in
> which case I just lay the receiver down on the desk and let the person
> talk for 5 minutes, then hear them yell, "hello?, hello?"?
>
>
>
>
> Gary McCartney
>
> McCartney Electronics
> Guelph Ontario Canada
> Est. 1984
> email: gary (at) number63.ca
>
>
>
>
>
>
>
>
>
> Peter oliver wrote:
> >
> > See included
> >     looks like one of these private internet do it youselfers I guess.
The
> > last 2 of these daewoo set I had I did not deam worthwile as  most
customers
> > squeel at the repair estimate since these sets were cheep. I suspect he
> > probabbly lost the FBT and this set is not one to turn a layman loose on
> > with all of the feedback interdependace .  ... any sugestions or should
I
> > just ignore it? I've allways found Daewoo a pain to get parts out of and
> > service info for the CN-011 I don't even have.
> >
> > Peter Oliver
> > Tucson Radio TV
> >
> > From: Thumme Craig <slash61@xxxxxxxxxxxxx>
> > To: oliver_peter1@xxxxxxxxxxx
> > Subject: Daewoo television
> > Date: Wed, 10 Sep 2003 17:57:36 -0700 (PDT)
> >
> > Hi Peter,
> >
> > My name is Craig. I was wondering if you could give me some help. I have
a
> > Daewoo 25inch television, Model# DTQ-25S3FC, Chassis # CN-011. I have
been
> > looking around
> > the web to try and get some help on this and I seen that you posted a
> > question about this
> > chassis about a year ago but it doesn't say what the problem was. The
> > problem I am having is the set is dead, fuse is ok, all fusible
resistors
> > are ok, the collector of the horizontal output transistor reads about
23v. I
> > have no info. on this set. Can you also
> > tell me where I can get a schematic and where can I order whatever parts
you
> > think I may need. I am not a service center, so I need a place that will
> > sell to a private person. I've also
> > seen on a couple of sites, references made to Daewoo service bulletins
for
> > this problem.
> > Could you tell me where I could get a copy of those. Any help you could
give
> > me on this
> > problem would be greatly appreciated. Thanks for your time.
> >
> >                    C.T.
> >
> > _________________________________________________________________
> > Need more e-mail storage? Get 10MB with Hotmail Extra Storage.
> > http://join.msn.com/?PAGE=features/es
> >
> >
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> --
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>
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