This is a Wards tv Signature 2000 made by Zenith and uses a 9-1154 module. Tv works fine but does not respond to remote. We tried another remote receiver but it didn't help. Appears to have signal coming from remote receiver and into microprocessor. Microprocessor is 221-710-02. Update: We tried a universal remote with a Ward's code other than the standard Zenith code and remote works. So, as several techs suggested, the tv is in private label setting. We entered the factory menu, but menu does not have the "Zenith/PL" (private label setting) choice. Jeff Smith Smith TV Service 1930 Main St Newberry, SC 29108 803/276-4946 ***************************************************************************** Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/