[TechAssist] Re: WARRANTY
- From: "Tel-Tek Electronics" <teltek@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 22 Nov 2001 16:30:35 -0500
Don't know what the actual arguments about, but Yes. it stands to reason
that since they felt the customer should not have to wait for the tape to
load, they decided to go with the full wrap system. This tape now moves
across the Video head, in rewind and fast forward. So naturally the head is
going to wear allot quicker.
Now...we all know that the manufacturing industry is wrong, since they
haven't made this stuff easier to repair, Just try replacing components on
the new VCR's. Has to be completely dis-assembled to replace diodes,
resistors, etc., for the want of a bottom cover.
This is not knocking the Service industry, as you guys all know....we try
awful hard.
And hey......no fighting, be nice...it's Thanksgiving....don't ya know.
-Ed-
teltek@xxxxxxxxxxx
TEL-TEK ELECTRONICS.
----- Original Message -----
From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, November 22, 2001 12:43 PM
Subject: [TechAssist] Re: WARRANTY
>
> If your referring to me ....I did not say I was right at any time...don't
put words
> in my statement...further more I have said nothing nor done nothing to
hamper this "
> industry ".....nor did I say anything about the Service and Manufacturing
section
> being wrong......
>
> MONTE MONCRIEF
> BAKERSFIELD, CA.
> DOCVIDEO@xxxxxxxxxx
> ----- Original Message -----
> From: <Hunthse@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, November 22, 2001 9:27 AM
> Subject: [TechAssist] Re: WARRANTY
>
>
> I don't understand how a Tech thinks he is the only one who has the right
> answer and that the whole Service and Manufacturing industry is wrong?
This
> type of narrow minded thinking helps to keep alive the negative attitude
the
> public has of our industry.
> Dean Hunt.
> Hunt Electronics
> Palm Springs Ca.
>
> >
> > Monte,
> > You're the first person I heard of doing this.
> > How long is one of these rewinders going to last if you use it for all
your
> > tapes?
> >
> > Jeff
> > mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > FAX 1-413-280-0677
> > Intrepid Video & Electronics
> > Harrisburg, PA 17111
> > 717-909-8844
> > www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > ----- Original Message -----
> > From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, November 22, 2001 11:33 AM
> > Subject: [TechAssist] Re: WARRANTY
> >
> >
> > >
> > > Didn't know I had to explain my warranty conditions, but here goes....
> > >
> > > That' right...spend $15.00 now or spend a lot more later....besides
they
> > understand
> > > that the main problem they had was from rewinding. So by not rewinding
> > and
> > purchasing
> > > a dual direction re-winder it saves them money...also it is a little
more
> > involved
> > > than just buy or not get warranty....
> > > When I show them how much damage has been done buy doing it they all
> > agree
> > to the
> > > warranty.....
> > > Burnt upper drum
> > > Dried out capstan bearings [ if their lucky and not have to replace
> > > bearings/bushings]
> > > Idler drive gear clutch wore and slipping.
> > > Idler warped from the heat...
> > > Center LED having heat applied and weakening
> > > on those RCA /Hitachi drive gear blocks on bottom, having cracks on
> > ....all the gear
> > > post retainers....warping the whole block so will not engage to load
and
> > eject
> > > properly....
> > > Also tell them when renting tapes to bring home and place in dual
> > direction re-winder
> > > and advance for 10-15 sec. to clear most of the dirty & damaged tape
that
> > has been
> > > eaten in someone else's VCR.... so tape path will stay cleaner longer.
> > >
> > > Yea ..buy the a dual direction re-winder or don't complain when you
have
> > to pay for
> > > it all over again within a year.....
> > > Have had only one customer ever tell me he is going to keep rewinding
> > after
> > > explaining the wear it causes.....all others have thanked me for
telling
> > them about
> > > it..AND.. agree with why I will not honor the warranty if it is
rewound
> > to
> > death
> > > again.
> > >
> > > MONTE MONCRIEF
> > > BAKERSFIELD, CA.
> > > DOCVIDEO@xxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, November 22, 2001 7:16 AM
> > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > >
> > >
> > >
> > > Monte,
> > > This is the first time I heard of this exception clause.
> > > You expect your customers to buy an auto-rewinder or you won't honor
the
> > > warranty?
> > >
> > >
> > > Jeff
> > > mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > > FAX 1-413-280-0677
> > > Intrepid Video & Electronics
> > > Harrisburg, PA 17111
> > > 717-909-8844
> > > www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > > ----- Original Message -----
> > > From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Wednesday, November 21, 2001 10:52 PM
> > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > >
> > >
> > > >
> > > > Not only a Japanese setup...all VCR's have the tape in load position
to
> > RW
> > > or FF
> > > > along with the drum turning for 5-10 mins. with tape left inside.
Have
> > > been saying
> > > > it for years it is a major cause of early head wear and capstan
motor
> > > problems. I
> > > > will not honor my warranty on work if customer insist in rewinding
> > tapes
> > > in VCR
> > > > either, states so on receipt.
> > > >
> > > > MONTE MONCRIEF
> > > > BAKERSFIELD, CA.
> > > > DOCVIDEO@xxxxxxxxxx
> > > > ----- Original Message -----
> > > > From: <jmgoins.tn@xxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Wednesday, November 21, 2001 3:21 AM
> > > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > > >
> > > >
> > > > I would suspect that Poor quality tape from China and Hong Kong, is
> > more
> > > > likely a part of the problem, as is the stupid Sony-esque designs
that
> > > > leave the tape loaded during ff and rew. Some VCR's even leave the
head
> > > > spinning for awhile in the stop mode. It should not be surprising
that
> > > they
> > > > do not last long.
> > > >
> > > > Mike Goins jmgoins.tn@xxxxxxxxxxx
> > > >
> > > >
> > > >
> > > > At 03:29 PM 11/20/01 -0500, you wrote:
> > > > >
> > > > >
> > > > >Wally,
> > > > >If these things have the spongy self cleaners..this is more than
> > likely
> > > the
> > > > >cause. What a sales gimmick!
> > > > >
> > > > >
> > > > >Jeff
> > > > >mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > > > >FAX 1-413-280-0677
> > > > >Intrepid Video & Electronics
> > > > >Harrisburg, PA 17111
> > > > >717-909-8844
> > > > >www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > > > >----- Original Message -----
> > > > >From: "Wally Heise" <sifcamp@xxxxxxxxxx>
> > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > >Sent: Tuesday, November 20, 2001 1:39 AM
> > > > >Subject: [TechAssist] Question reguarding Panasonic VCRs
> > > > >
> > > > >
> > > > >>
> > > > >> I now have about 4 Panasonic vcrs which all have what appears to
be
> > bad
> > > > >> video heads when you play. All of these vcrs are 1-4 years old
and
> > > > >> different model numbers. I don't have a video head tester to
check
> > the
> > > > >> heads yet, (have not had a big need for one). I am wondering if
> > others
> > > > >> have seen a high failure rate with Panasonic video heads? Or is
> > there
> > > > >> something else I'm missing? Is there an easy method of
determining
> > if
> > a
> > > > >> video head is defective, without the tester? Needless to say I
have
> > > > >> cleaned and cleaned the heads to no avail.
> > > > >>
> > > > >> Any help is greatly appreciated.
> > > > >>
> > > > >> Thank you
> > > > >> Wally Heise
> > > > >> South Isle Repair
> > > >
>
>
>
>
>
>
>
>
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