I am just repeating this on the A list in case a customer is searching the web for info on SVA, he is welcome to my opinion. We have a SVA HD4208TIII-PDP (enhanced def.) plasma set in for repair. It has a scrambled picture only. After much effort and several calls to the company we received a "service manual" which was unreadable. After several more calls and pressure from the customer, a "technician" called us to say he could not give any info or sell any parts and that it must be shipped to California for repair. Needless to say there will not be another SVA taken in for repair. John. John Mielke Main TV 636 Main St Longmont, Co 80501 303 776 6955 303 776 0792 fax www.longmontmaintv.com maintv2004@xxxxxxxxxxx ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/