Ask customer if set has been dropped. Sounds like the shadow mask,inside the picture tube has been jarred from it's mounting position(s). Have the purity rings been moved ??? Peggs At 10:43 AM 3/2/04, Taylorelectronic@xxxxxxx wrote: >Have 32" JVC set in shop with bad colour distortion. >Checked dequassing cct and no fault found. >Customer must have had speakers in close proximity. >External deqaussing does not resolve problem. >Does anyone have another method to try?? > >Thanks in advance > >Taylor's Electronics >Tom Taylor > >----------------------------------------------------------------------------- >Lost Password: >http://www.tech-assist.org and select "Login Problems?". >Email Archives: >//www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/