[TechAssist] Re: Tritronics
- From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 7 Jan 2005 11:13:04 -0500
Leonard's right and people are catching on.
I had a customer a few days ago with "check ID" on the credit card.
I doubt many of us do, but it is a good habit to get into. I think most
customers will
appreciate the fact you are looking out for them
Jeff
--
Intrepid Video TV/VCR Repair
263 S Front St, Steelton PA 17113
717-939-7708; (F) 717-564-4952
www.intrepid-video.com www.tech-repair.net
----- Original Message -----
From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, January 07, 2005 7:53 AM
Subject: [TechAssist] Re: Tritronics
This is absolutely silly, Ed. We have every right to ask for ID, and it
makes complete sense for all parties involved to do so. If a company
chooses to not do business with those across the border, VISA has no right
to force them to. You choose to do business with whom you want. They can
do the same if they want to protect their business. You have other options.
I asked my bank and they say that if there is a disputed charge, the
merchant is mostly out of luck on cross border sales. I would not take a
sale from any other country without having the cash in the bank with no
recourse. My business does not depend on it and the risk outweighs the
benefit. Simple and reasonable business decision.
To be offended by a merchant asking for ID is just nuts. What if someone
stole your card? You would probably be happy that they caught it by
checking. An approval code has nothing to do with whether the user is
valid. In fact, we get college students trying to use the parent's cards
all the time and refuse them. The person who hold the card is the one
authorized to use it. If you take that card and don't verify the ID, even
if the signature matches, the RETAILER is liable for a chargeback, even with
a valid approval from VISA. There may be different laws in Canada, but in
the USA the merchant is not fully protected by an approval code.
Chargebacks are common and are a real PITA.
I write CHECK ID on the signature line of my cards to assure that no one
uses my card if stolen. I see people putting their driver's license # on
checks to avoid being asked for ID. I had a checkbook stolen when I was
younger and because I did this the thief was able to write several checks
and was never caught. I don't put it on my checks since. I also check ID
even if people have it on their checks, unless I know the customer.
Leonard Caillouet
Electronics World
1261 NW 76 Blvd
Gainesville, FL 32606
352-332-5608
FAX 352-332-5668
----- Original Message -----
From: "Ed Gaidies" <teltek3@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, January 06, 2005 9:15 AM
Subject: [TechAssist] Re: Tritronics
Bruce;
If that's the case...just takes one call to VISA head office, and they
will loose their Card affiliation.
That's not to say that they can't have another rule for not shipping to
Canada, but the (US Only Visa Card) is not a legitimate reason. I don't
care...if someone doesn't want to do business with me, there are 10
other companies that will, and I can do without them.
I'm pretty familiar with Visa's rules...like not asking a Visa holder
for additional proof of ID....if you get an appproval number, and the
card is covered, even though it may have just been stolen, you have no
right to ask the customer for additional ID. Most customers don't
realize this, but I have been asked a few times for a D/L or other
proof, my answer has always been "No".
-Ed-
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
teltek@xxxxxxxxx
On 6-Jan-05, at 8:48 AM, Bruce Tiedeman wrote:
> I have had a similar problem with Tritronics, they would not ship to
> Canada.
> I found this out by email after a inquiry. There are other U.S
> suppliers
> that are easy to deal with so I didn't pursue it. It sounds like they
> don't
> want to be bothered dealing with Canadians. You can go on vacation any
> where
> in the world and use visa, so the visa excuse does not cut it.
> Bruce.
>
> B&T Electronics
> 139 Margaret St
> Sarnia Ontario
> Canada
> N7T 2Y3
> 519 344 1850
>
> ----- Original Message -----
> From: "Ed Gaidies" <teltek3@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, January 06, 2005 6:48 AM
> Subject: [TechAssist] Re: Tritronics
>
>
>> Kevin;
>> This would be a new one on me. Visa is Visa. All conversion is done by
>> Visa and charged back to you accordingly.
>> I have ordered parts from Electronica USA as late as December of 2004,
>> with my Visa card, and have never had the nationality of the card
>> questioned. If this is the case...I would certainly have some choice
>> questions for this company.
>>
>> -Ed-
>> Ed Gaidies
>> Tel-Tek Electronics
>> Ontario-Canada
>> teltek3@xxxxxxxxxxxx
>> teltek@xxxxxxxxx
>>
>>
>> On 6-Jan-05, at 2:52 AM, Kevin wrote:
>>
>>> I tried to get the dealer price on a Sony projection tube from
>>> Tritronics, but they wouldn't give it to me without setting up an
>>> account. This is where it gets interesting.
>>>
>>> For some reason Tritronics does not accept Canadian Visa cards.
>>> Since
>>> they need a Visa card to set up an account, I cannot get an account.
>>> I
>>> don't have an account so they won't tell me what the dealer price is.
>>> They will ship to Canada but I have to send them a money order. I
>>> guess
>>> they don't want my business after all. I am probably going to order
>>> it
>>> from Fulton who accepts Visa credit cards from Canada.
>>> =20
>>> Jay found out the price that I=92m missing out on. It was $13
>>> cheaper
>>> than Fulton, but Fulton has it in stock and Tritronics has to order
>>> it.
>>> Thanks to all who responded.
>>>
>>> Kevin Wilks
>>> Kevin's TV & Video Repair
>>> Penticton BC Canada
>>> kevintv@xxxxxxx=20
>>> =20
>>>
>>> -----Original Message-----
>>> From: techassist-bounce@xxxxxxxxxxxxx
>>> [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of walter wood
>>> Sent: Wednesday, January 05, 2005 9:25 PM
>>> To: techassist@xxxxxxxxxxxxx
>>> Subject: [TechAssist] Re: Tritronics
>>>
>>> My credit card is on file with them.
>>> I think they prefer that method also.
>>> It's worked great so far.
>>> What do you need?
>>> Walter
>>> --- Kevin <kevintv@xxxxxxx> wrote:
>>>
>>>> Do any of the techassist members have an account
>>>> with Tritronics? =20
>>>> If you do, please email me privately. Thanks. =20
>>>> =20
>>>> Kevin Wilks
>>>> Kevin's TV & Video Repair
>>>> Penticton BC Canada
>>>> kevintv@xxxxxxx=20
>>>> =20
>>>> =20
>>>> =20
>>>> =20
>>>>
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>>>
>>> =3D=3D=3D=3D=3D
>>> Walter Wood =20
>>> United TV Service
>>> 501 Poplar St.
>>> P.O. box 602
>>> Pulaski Tn. 38478
>>> mailto:wwood_38478@xxxxxxxxx
>>>
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