[TechAssist] Re: Thanks Re: Re: HITACHI LCD 50V500 PINK PICTURE
- From: Paul <dntwntv@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Fri, 2 Dec 2005 11:07:59 -0800 (PST)
Jeffery
I access that web site quite often. I am an Hitachi ASC and I agree that
there technical support is very good. I applaud them for making the
information available to all technicians. The point was that there may have
been mixed signals or a re-evaluation of the procedure for solving the problem
under discussion.
Paul
Rochester TV <rochester.tv@xxxxxxxxxxx> wrote:
I have always found Hitachi the best for service and support.There technical
assistance and technical training crew are the finest I know.There website
is the best and its free.I was in Virginia at the VPEA Mid- Atlantic Service
Conference for training the past ummer.Hitachi's was well represented and
are a great team. I am not even Hitachi authorized and they share the
knowledge just as if I was.Have you accessed the website?
www.hitachiserviceusa.com
Jeffrey O'Connor
rochester.tv@xxxxxxxxxxx
----- Original Message -----
From: "Paul"
To:
Sent: Thursday, December 01, 2005 7:26 PM
Subject: [TechAssist] Re: Thanks Re: Re: HITACHI LCD 50V500 PINK PICTURE
> The last time I talked to Hitachi tech support, there was no question.
> Something was going to replaced. Either the driver board or the light eng.
> This was several months ago. They must have changed their minds since
> then. One other determining factor for me was the distance for the service
> call. 200 mi round trip.
> Paul
>
> Jim Myers wrote:
> I did one of these last week, or week before, and at the end of the
> procedure it does say that if the picture is good you need to change the
> driver board and if not good you need to change the engine. Made no
> sense to me so I emailed Hitachi tech support and the reply was if the
> picture is good nothing needs to be replaced unless it happens again.
> Sounds like Hitachi tech support contradicts the bulletin or the
> bulletin does not say what it means. I'm still not sure but called it
> fixed till further notice.
>
> The Old Master Technician
> ********************************
> Since 1972 *
> Jim Myers *
> Telrad Electronics *
> Fort Wayne Indiana *
> ********************************
>
>
> Paul wrote:
>> That's interesting Tim.
>> If he calls back when the thing goes out again, I would be interested in
>> how long it lasted.
>> Paul
>> Tim Poole wrote:
>> I have a mobile business and performed the procedure in home. After the
>> initialization the customer was satisfied that the picture was back to
>> normal. I informed him that Hitachi says the drive board would need to be
>> replaced but he said he would need to think about it. The picture was
>> perfect and was tweaked to remove ghosting, he said he had from the
>> beginning. I informed him it may not last but he was glad to have a great
>> picture. I find it hard to sell an additional repair if he has a perfect
>> picture. I guess time will tell if this will last but at least he is
>> making
>> the decision and assuming the consequences. Thanks for all the feedback,
>> Tim
>>
>> Tim Poole tdp13158@xxxxxxxxxxx & pooletim@xxxxxxxxxxx
>> DBA Precision TV Svc. & A-Mobile TV Shop
>> Fredericktown Ohio, 43019
>>
>> 419-756-3443
>> 740-694-8585
>> Fax 740-694-1032
>> ----- Original Message -----
>> From: "Paul"
>> To:
>> Sent: Wednesday, November 30, 2005 1:54 PM
>> Subject: [TechAssist] Re: Thanks Re: Re: HITACHI LCD 50V500 PINK PICTURE
>>
>>
>>
>>>Hi Tim
>>>Just curios, what has to be replaced
>>>Paul
>>>
>>>Tim Poole wrote:
>>>Thanks for all who replied! The re-initialization did the trick.
>>>
>>>Tim Poole tdp13158@xxxxxxxxxxx & pooletim@xxxxxxxxxxx
>>>DBA Precision TV Svc. & A-Mobile TV Shop
>>>Fredericktown Ohio, 43019
>>>
>>>419-756-3443
>>>740-694-8585
>>>Fax 740-694-1032
>>>----- Original Message -----
>>>From: "Paul"
>>>To:
>>>Sent: Tuesday, November 29, 2005 4:16 PM
>>>Subject: [TechAssist] Re: HITACHI LCD 50V500 PINK PICTURE
>>>
>>>
>>>
>>>>Peggs
>>>>Jim McVey (becyn) has a link that he posted yesterday 11/28. If you
>>>>still have it you can click on it and it will take you to the Hitachi
>>>>site
>>>>and the LCD pink picture check. If you can't get it that way I will try
>>>>to
>>>>separate it from the training manual and send it to you. It is rather
>>>>extensive. I can type it out if nothing else works. LMK.
>>>>Paul
>>>>peggs
>>>
>>>wrote:
>>>
>>>>Paul,
>>>>if it's not to extensive to type out,can you explain how to
>>>>Run the Hitachi diagnostics Test ........
>>>>
>>>>Peggs
>>>>
>>>>At 03:41 PM 11/28/05, Paul wrote:
>>>>
>>>>>Tim
>>>>>Run the Hitachi diagnostic test when you get there. This will tell you
>>>>>if you need a lite engine or not. The last one I did it took the driver
>>>>>board on top of the light eng. Big difference in price if it is out of
>>>>>warranty.
>>>>>Paul
>>>>>Tim Poole wrote:
>>>>>I am going on this call tomorrow. Customer complains that the picture
>>>>>is
>>>>>pink, said others told him that the bulb could be bad but bulb only has
>>>>>800 hours . Could a bulb turn pink? sounds like light engine to me.
>>>>>Haven't worked on many LCDs so if anyone has seen this, I would
>>>>>appreciate
>>>>>some feedback. Thanks, Tim
>>>>>Tim Poole tdp13158@xxxxxxxxxxx & pooletim@xxxxxxxxxxx
>>>>>DBA Precision TV Svc. & A-Mobile TV Shop
>>>>>Fredericktown Ohio, 43019
>>>>>
>>>>>419-756-3443
>>>>>740-694-8585
>>>>>Fax 740-694-1032
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>>>>>Paul ,B
>>>>>Central TV&Video
>>>>>911W Grand Ave
>>>>>Grover Beach Ca.
>>>>>(805)481-8084
>>>>>
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>>>>Paul ,B
>>>>Central TV&Video
>>>>911W Grand Ave
>>>>Grover Beach Ca.
>>>>(805)481-8084
>>>>
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>>>Paul ,B
>>>Central TV&Video
>>>911W Grand Ave
>>>Grover Beach Ca.
>>>(805)481-8084
>>>
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>> Paul ,B
>> Central TV&Video
>> 911W Grand Ave
>> Grover Beach Ca.
>> (805)481-8084
>>
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> Paul ,B
> Central TV&Video
> 911W Grand Ave
> Grover Beach Ca.
> (805)481-8084
>
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Paul ,B
Central TV&Video
911W Grand Ave
Grover Beach Ca.
(805)481-8084
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