[TechAssist] Re: Symphonics TV Model# T19WF
- From: "W. Blakey" <wblakey@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 26 Nov 2001 21:03:37 -0500
Bill S. has replied to your question about the box on the screen. Just as he
said it is the text that is on. In Closed Captioning you can have the words
scroll across the bottom or you can have text information come to you in a
large box that takes up most of the screen and you will get a large black
box if it is on and nothing to come through to you. Get the customer to go
to CC and make sure that not only CC is off but the text part of it also.
Wilf Blakey/Blakey TV,Kirkland Lake,Ont
wblakey@xxxxxxxxxxxxxxxx
----- Original Message -----
From: "Maxwell Bailes Jr." <bailes4@xxxxxxxxx>
To: "techassit" <techassist@xxxxxxxxxxxxx>
Sent: November 26, 2001 7:43 PM
Subject: [TechAssist] Symphonics TV Model# T19WF
>
> Hello Techs,
> I've got a question on this set,that I've never heard
> of. This guy called and said, his TV on channel 12,19
> on a cable system here in West Virginia. Gets a long
> black rectangle with something like a .com address in
> it. Cable company told him that they had heard of it
> and that dust in the set caused it. He said volume up
> and down would take it off,but it comes right back. I
> asked if CC could be on. He said he made sure it was
> off already. Any ideas?
> TIA
> Max
>
>
>
> =====
> Max Bailes
> Bailes Electronics
> Rt.4 Box57-A
> Hurricane,WV. 25526
> 304-562-7167
>
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