Larry, As I understand it if you are not an ASC, you have to use the 900 number. There are several folks here who do a lot of Sony work, so be specific and we'll try to help. You can order Sony parts from a number of distributors. My favorite is Tritronics because of the more useful search engine and pretty good inventory. I often order from them rather than direct from Sony to save time and freight. Leonard G. Caillouet Service Manager Electronics World Gainesville, FL 352-332-5608 352-332-5668 (fax) ----- Original Message ----- From: "Larry" <schntv@xxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Monday, October 14, 2002 4:47 PM Subject: [TechAssist] Sony help! > > how can I talk to sony?? > where can I order parts? > where can I call for tech help? > I cant get through on the 900-555-7669. > Thank you, > Larry > > -- > Schneider TV & Electronic Inc. > 5415 N. Wooster ave. > Dover, Ohio 44622 > www.geocities.com/schntv2000/ > 330-343-0768 FCC. first class & Extra class > K8WLY > ------------------------------------------ > To REMOVE your email address, click here: > http://www.tech-assist.org/unsubb.html > To CHANGE your email address, click here: > http://www.techassist.net/forms/change.html > ------------------------------------------ > ***NEW*** Tips Added Instantly!!!*** > Submit Repair Tips here: > http://www.tech-assist.org/secure/tip/ ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.techassist.net/forms/change.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/