This set came in with 3 lines running horz at top of screen when turned on, one red one blue one green. The lines are perfectly strait across almost like vert retrace lines. Once cable is attached you can see approximately 5 lines pic is clear and color is good. All caps in vert section check good and there is absolutely no distortion as I would expect in the top area if this were a vert problem. Any help would be greatly appreciated and could someone tell me how to access the service menu please. Thanks Terry Terry J Hutchison T&G TV Repair Kingsland GA. sony1@xxxxxxxx ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/