[TechAssist] Re: Sharp Camcorder VL-L50u Dead unit - Fish caps ?
- From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 22 Jan 2003 14:57:04 -0500
To the customer, it is the SAME problem! At least with a car you can show
the customer that the flat tire you fixed has nothing to do with his
radiator leaking.
Jerry Silverman
Greentron Inc
4 Newland Ave
Greenville SC 29609
864 232 3889
Fax 271 2080
mailto:greentron@xxxxxxx
----- Original Message -----
From: "Kevin" <kevintv@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, January 20, 2003 9:14 PM
Subject: [TechAssist] Re: Sharp Camcorder VL-L50u Dead unit - Fish caps ?
>
> Why didn't you tell the customer each time that he came in with a
> different problem that your warranty only covers the previous problem?
> At the very least you could get money for parts. The customer should
> not expect that
> once we repair something that other parts will never fail. It is like
> fixing a used car sometimes. The used car nickel and dimes you to
> death. I think we have all experienced this. Just me two cents worth.
> Sorry if this is off topic, but I felt it deserved a reply.
>
> Kevin Wilks
> Kevin's TV & Video Repair
> Penticton BC Canada
> kevintv@xxxxxxx
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of J Silverman
> Sent: Monday, January 20, 2003 1:43 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: Sharp Camcorder VL-L50u Dead unit - Fish caps
> ?
>
>
> I recall one of those where the caps were only defective in the video
> section. Came back about three weeks later with servo caps leaking. Had
> to
> fix for free. Came back four weeks later. Caps bad in camera head. Had
> to
> fix for free. Came back one week later. Caps bad in power section. Had
> to
> fix for free. Customer complained to Better Business Bureau that we
> obviously didnt know what we were doing and should not be allowed to
> represent ourselves as camcorder servicers. Expected a medal for heroic
> effort. Got an arrow through the head.
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> 864 232 3889
> Fax 271 2080
> mailto:greentron@xxxxxxx
> ----- Original Message -----
> From: <rogerfixit@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Sunday, January 19, 2003 9:07 PM
> Subject: [TechAssist] Re: Sharp Camcorder VL-L50u Dead unit - Fish caps
> ?
>
>
> >
> > Leroy- keep records and let us know what you find. Sometimes you get
> > lucky - like I did on a Sears unit - only the autofucus board was bad.
> > Thanx
> > Roger G.
> >
> > Mr. Fix-It Harrisburg, PA 17110 WebSite-
> > http://mrfixit.netfirms.com
> > rogerfixit@xxxxxxxx (alternate - rogerfixit@xxxxxxxxxxxxx )
> > FAX 801-705-3748 ; Tel: 717-763-7098 (shop) 717-652-1703(home)
> >
> > On Sun, 19 Jan 2003 14:22:18 -0700 "LeRoy Westlund" <llw@xxxxxxxxxx>
> > writes:
> > >
> > > Thanks, Jerry.
> > > I'm going to spend a couple hours on this one,...but, won't waste
> > > anymore
> > > time if it's turns out to be a major repair.
> > > Just trying to help an ole friend. Some times it's hard to say NO to
> > > some
> > > people.
> > >
> > > LLW
> > >
> > > LeRoy Westlund
> > > Westlund TV & Electronics " Walk tall,...Walk straight
> > > 93 North Main and look the world
> > > Centerfield, UT 84622-0087 right in the eye "
> > > Ph./Fax 435-528-3822
> > > mailto:LLW@xxxxxxxxxx
> > >
> > > -----Original Message-----
> > > From: J Silverman <greentron@xxxxxxxxxxxxxxxx>
> > > To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> > > Date: Sunday, January 19, 2003 1:46 PM
> > > Subject: [TechAssist] Re: Sharp Camcorder VL-L50u Dead unit - Fish
> > > caps ?
> > >
> > >
> > > >
> > > >Had quite a few of those with that complaint and fixed very few
> > > even though
> > > >we do have the manual and the benefit of Sharp T/A. The ones we did
> > > fix
> > > were
> > > >caps in various places, rotted out thru holes, and the connector to
> > > the
> > > >operations pcb. On the ones we couldnt fix, where the standby power
> > > was OK,
> > > >the micro was just not scanning the operations keys, even though
> > > everything
> > > >at the micro was as it should be. Big mistake - changed the micro!
> > > Sharp
> > > >figured that during the initialization when the battery is first
> > > connected
> > > >that the micro did not like something about the report it got from
> > > the
> > > >chips in some other section on the communication busses, so the
> > > micro went
> > > >into the "dont scan the operations keys" mode. So its probably caps
> > > and
> > > thru
> > > >holes somewhere. ESR measurement points out most of the bad ones
> > > but the
> > > >circuitry interferes with some of the ESR measurements, and some of
> > > the
> > > caps
> > > >are none-polars which are hard to come by.
> > > >Jerry Silverman
> > > >Greentron Inc
> > > >4 Newland Ave
> > > >Greenville SC 29609
> > > >864 232 3889
> > > >Fax 271 2080
> > > >mailto:greentron@xxxxxxx
> > > >----- Original Message -----
> > > >From: "LeRoy Westlund" <llw@xxxxxxxxxx>
> > > >To: "TechAssist" <techassist@xxxxxxxxxxxxx>
> > > >Sent: Friday, January 17, 2003 8:16 PM
> > > >Subject: [TechAssist] Sharp Camcorder VL-L50u Dead unit - Fish caps
> > > ?
> > > >
> > > >
> > > >>
> > > >> Hi Gang,
> > > >> I have repaired this Sharp camcorder model VL-L50u about a year
> > > ago. At
> > > >that
> > > >> time I replaced a "Fish" cap C973 with a regular cap, and run a
> > > jumper
> > > >wire
> > > >> to the fuse.
> > > >> It is now back in here, with another NO power problem.
> > > >> This time, I have the +6 volts to the fuse, from the AC adaptor,
> > > but,
> > > unit
> > > >> will not power up. All 3 fuses are good. I am wondering if it is
> > > worth
> > > >while
> > > >> to remove and check some more "Fish" caps in the power supply
> > > area. I
> > > told
> > > >> the customer that if I fix it, the repair may not be reliable.
> > > >> He said to go ahead and try.
> > > >> I guess what I'm asking of the list members, is.....which caps
> > > are the
> > > >most
> > > >> likely to cause a NO pwr. problem ? I have no schematics on this
> > > unit.
> > > >>
> > > >> Thanks for any help,
> > > >> LLW
> > > >>
> > > >> LeRoy Westlund
> > > >> Westlund TV & Electronics " Walk tall,...Walk straight
> > > >> 93 North Main and look the
> > > world
> > > >> Centerfield, UT 84622-0087 right in the eye "
> > > >> Ph./Fax 435-528-3822
> > > >> mailto:LLW@xxxxxxxxxx
> > > >>
> > > >>
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> >
> >
> > Roger G.
> >
> > Mr. Fix-It Harrisburg, PA 17110 WebSite-
> > http://mrfixit.netfirms.com
> > rogerfixit@xxxxxxxx (alternate - rogerfixit@xxxxxxxxxxxxx )
> > FAX 801-705-3748 ; Tel: 717-763-7098 (shop) 717-652-1703(home)
> >
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