[TechAssist] Re: ServicePower Field Service Solutions Urgent News / NSA.
- From: Al L <alleathe@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Thu, 05 May 2005 15:03:27 -0400
Perry and all,
I look at the sig file,and if I like it, I help,usualy privately,as there
are people harvesting our tips daily. I see private help on NESDA so I guess
others share Perry's concern.After a while we know who to trust.
Al Leatherman
224 RT. 46
Mine Hill, NJ 07803
973-361-5796
WWW.ALS-TV.NET
----- Original Message -----
From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, May 05, 2005 2:10 PM
Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News /
NSA.
> Leonard: What are you saying? It's not about fair competition, I compete
> everyday. It's about us sticking together to help each other survive, not
> taking up for these "savvy" business people. It's about some person in a
> Van next door taking our business and us providing tech help to them and
> not
> knowing. If I didn't know better I would think you were this mysterious
> man!
> I see you have no problem being on this list helping or getting
> information.
> I don't care how "savvy" this person may be, he doesn't know it all. So
> everyone on here, I will not be providing anymore tech help until I know
> where the enemies are! Maybe you could care less, but what if many did
> this.
> Heck, not getting one tip hurts us all. At least we don't have to help
> this
> savvy businessman and his buddies and not waste our time helping others to
> rob us. Hey knowledge is power too, and we all discover a new Tech Tip
> everyday, I used to share a Tip of the day, but..I have learned, not to do
> that anymore. I have also decided not to put Tips in WinStips or any Tip
> program or Archive. If we all did this, and these people all would have to
> invent the wheel, they wouldn't get to far. All it does is hurt the whole
> group when many of us are forced to hoard information, but if that is the
> only way I can fight it, I will.
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> 3850 Washington Road Suite 4C
> Martinez, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
> Sent: Thursday, May 05, 2005 2:02 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
> News / NSA.
>
>
> Probably because he is a savy businessman and does not waste his time
> complaining about how the service market is changing but does something to
> position himself to be more successful.
>
> Grow up guys. This is business. If you can't compete do something else or
> go to work for someone who can. I don't recall anything in the
> Constitution
> that assures that independent servicers have a right to a part of the
> market.
>
> Leonard G. Caillouet
> Electronics World
> 1261 NW 76 Blvd
> Gainesville, FL 32606
> 352-332-5608
> 352-332-5668 FAX
>
> ----- Original Message -----
> From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 05, 2005 1:05 PM
> Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
> /
> NSA.
>
>
> How could one man or TV Shop owner have that much power over all the rest
> of
> us? We outnumber him many times over. What makes him so special that he
> could change the repair business as we know it and take customers from us
> locally? How does he find the time or the money? Most of us can barely
> make
> ends meet and that is with tons of business. I would just like to know
> that.
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> 3850 Washington Road Suite 4C
> Martinez, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of LeRoy Westlund
> Sent: Thursday, May 05, 2005 1:20 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] ServicePower Field Service Solutions Urgent News /
> NSA.
>
>
> OK,...I hope I don't get in trouble,...but,..here is my solution.
> In my opinion,..there is ONLY one man who can stop it,...and I'll withhold
> his name, until it becomes necessary to provide it.
>
> He s a prominent member of NESDA.
> He needs to be approuched by the members of this list, that "oppose" to
> the
> formation of NSA. NOT just by the few renegade members that are getting a
> bad reputation on NESDA from trying thier best to fight back,...but,...by
> recruiting some of the other members that are opposed, but have been
> silently letting them do thier dirty work.
>
> You can't recruit them on NESDA, because they won't allow freedom of
> speech
> on the NesdaNet. So recruit as many members of the TechAssist group that
> are
> ALSO members of Nesda. They have NO power to bounce posts on THIS list.
>
> Try the personal e-mail approuch first,...and try to set up a meeting with
> him and (his group). Scedule it for the summer convention in Florida. If
> he
> refuses to set up a discussion group, then corner him at the convention,
> and
> put some heat on him to stop the effort to establish the NSA project.
>
> Don't threaten him,...but,...if thier are enough of you that could
> approuch
> him on a personal basis, and explain the devistation that will result from
> the formation of a National Servicing Network,....he might could be
> pursuaded to drop his efforts.
>
> Remember,..."he" is the one who started it,...and he is most likly the
> "only
> one" who can put an end to it. He has lots of power within the NESDA
> organization, and that is the ONLY place that can handle a problem of this
> magnitude. BUT,...they (NESDA), cannot handle the problem, unless they are
> PRESSURED to do it.
>
> IMO only,
> LLW
>
> LeRoy Westlund
> Westlund TV & Electronics
> 97 North Main " I forgot,..to remember,..
> Centerfield, UT 84622-0087 to forget "
> Ph./Fax 435-528-3822
> mailto:LLW@xxxxxxxxxx
>
> -----Original Message-----
> From: Doug Keller <dek@xxxxxxxxxxxxxx>
> To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> Date: Thursday, May 05, 2005 10:46 AM
> Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
>
>
>>Go ahead. It concerns everyone on this list.
>>
>>Doug Keller
>>Wis-Kel Electronics
>>101 Freeland Ave.
>>Terra Alta, WV
>>USA 26764
>>dek@xxxxxxxxxxxxxx
>>dek@xxxxxxxxxxxxxxx
>>http://www.tech-assist.org
>>"Whether you're sure that you're going to succeed
>>or sure that you're going to fail, either way you
>>are right."
>>
>>
>>
>>
>>
>>LeRoy Westlund wrote:
>>
>>>I think I have a solution,....but,...I won't post it,... unless I get
>>>approval from the TechAssist list management.
>>>
>>>Regards,
>>>LLW
>>>
>>>LeRoy Westlund
>>>Westlund TV & Electronics
>>>97 North Main " I forgot,..to remember,..
>>>Centerfield, UT 84622-0087 to forget "
>>>Ph./Fax 435-528-3822
>>>mailto:LLW@xxxxxxxxxx
>>>
>>>-----Original Message-----
>>>From: LeRoy Westlund <llw@xxxxxxxxxx>
>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>Date: Thursday, May 05, 2005 9:46 AM
>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>News
>>>
>>>
>>>
>>>
>>>>It's an important topic. Crucial to our survival.
>>>>Many of the servicers are not members of the chat list, and this has
> ALWAYS
>>>>been a problem, when it comes to discussing certain topics on ALL lists,
>>>>including NESDA (which seems to be controled by the very ones who are
>>>>pushing, and supporting it).
>>>>
>>>>BTW;....I agree with Al. Something may need to be done, before,
> during,...
>>>>but NOT "AFTER" they take all our business away from us. At that point
> it
>>>>will be too late.
>>>>
>>>>I say you should allow this topic to be discussed in the open on
> TechAsist,
>>>>by the ones who are interested, and can come up with any ideas to stop
> NSA
>>>>dead in thier tracks.
>>>>
>>>>If management says NO,...then I'll shut up.
>>>>
>>>>IMO,
>>>>LLW
>>>>
>>>>LeRoy Westlund
>>>>Westlund TV & Electronics
>>>>97 North Main " I forgot,..to remember,..
>>>>Centerfield, UT 84622-0087 to forget "
>>>>Ph./Fax 435-528-3822
>>>>mailto:LLW@xxxxxxxxxx
>>>>
>>>>-----Original Message-----
>>>>From: Leonard Caillouet <lcaillo@xxxxxxxxxxxx>
>>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>>Date: Thursday, May 05, 2005 6:39 AM
>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
> News
>>>>
>>>>
>>>>
>>>>
>>>>>I am more interested in focusing on things that I can do to be better
>>>>>at
>>>>>what I do and become more efficient and productive than bitching and
>>>>>
>>>>>
>>>>moaning
>>>>
>>>>
>>>>>about the direction of the industry. Find a niche where your skills
>>>>>are
>>>>>useful, then do everything you can to make sure that you have options
>>>>>if
>>>>>things change.
>>>>>
>>>>>Now, isn't this topic more appropriate for the chat list?
>>>>>
>>>>>Leonard Caillouet
>>>>>Electronics World
>>>>>1261 NW 76 Blvd
>>>>>Gainesville, FL 32606
>>>>>352-332-5608
>>>>>FAX 352-332-5668
>>>>>
>>>>>----- Original Message -----
>>>>>From: "Al L" <alleathe@xxxxxxxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Thursday, May 05, 2005 8:23 AM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
> News
>>>>>
>>>>>
>>>>>I am willing to do anything necessary to prevent "National Service"
>>>>>from
>>>>>happening,or at least keep it in check.How about you guys?
>>>>>
>>>>>Al Leatherman
>>>>>224 RT. 46
>>>>>Mine Hill, NJ 07803
>>>>>973-361-5796
>>>>>WWW.ALS-TV.NET
>>>>>
>>>>>----- Original Message -----
>>>>>From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Wednesday, May 04, 2005 11:50 PM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
> News
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>You're safe Perry... for now anyway.. :)
>>>>>>
>>>>>>William H. Rayburn, CET
>>>>>>NESDA Member
>>>>>>Premium Technologies
>>>>>>PO Box 442
>>>>>>Long Beach, Wa. 98631
>>>>>>(360) 642-4993
>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>----- Original Message -----
>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 5:03 PM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>
>>>>>>
>>>>News
>>>>
>>>>
>>>>>>Bill: Oh Ok, it just deals with billing, or a different way to file a
>>>>>>Narda
>>>>>>I am not going to worry about it, my wife handles all that headache. I
>>>>>>thought it was some type of national dispatch service like NSA or NEW
> or
>>>>>>something. I was afraid that the customers would stop calling us and
>>>>>>
>>>>>>
>>>this
>>>
>>>
>>>>>>ServicePower Field Service would call us or something like that. Sort
> of
>>>>>>like NEW does now. If it's just checking claims or new way of filing
>>>>>>
>>>>>>
>>>that
>>>
>>>
>>>>>>won't change my end, just my office. I have enough to worry about and
>>>>>>admin.
>>>>>>work is not one of them.
>>>>>>
>>>>>>Perry Bower
>>>>>>Electric Medic
>>>>>>"It's Cheaper to Keep Her"
>>>>>>http://www.electricmedic.com
>>>>>>3850 Washington Road Suite 4C
>>>>>>Martinez, Georgia 30907
>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>Phone: 706-863-3474
>>>>>>Fax: 706-863-2316
>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>
>>>>>>
>>>>>>-----Original Message-----
>>>>>>From: techassist-bounce@xxxxxxxxxxxxx
>>>>>>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of William Rayburn
>>>>>>Sent: Wednesday, May 04, 2005 7:52 PM
>>>>>>To: techassist@xxxxxxxxxxxxx
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>News
>>>>>>
>>>>>>
>>>>>>Perry,
>>>>>>It allows you to login to the site, like Key Prestige, and get history
>>>>>>
>>>>>>
>>>of
>>>
>>>
>>>>>>your account,
>>>>>>current dispatches, status of existing payments etc, etc. just like it
>>>>>>explains. Key
>>>>>>Prestige, an after market insurance group, has been using it for some
>>>>>>
>>>>>>
>>>>time
>>>>
>>>>
>>>>>>and it works
>>>>>>pretty well. Last four or five repairs they've scheduled me on I used
>>>>>>
>>>>>>
>>>it
>>>
>>>
>>>>>>to
>>>>>>write out my
>>>>>>billing to them online. I was reluctant due to the learning curve,
>>>>>>but
>>>>>>it's
>>>>>>really pretty
>>>>>>simple.
>>>>>>Bill
>>>>>>
>>>>>>William H. Rayburn, CET
>>>>>>NESDA Member
>>>>>>Premium Technologies
>>>>>>PO Box 442
>>>>>>Long Beach, Wa. 98631
>>>>>>(360) 642-4993
>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>----- Original Message -----
>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 3:23 PM
>>>>>>Subject: [TechAssist] ServicePower Field Service Solutions Urgent News
>>>>>>
>>>>>>
>>>>>>Anybody know what all this is about? See email below:
>>>>>>
>>>>>>Perry Bower
>>>>>>Electric Medic
>>>>>>"It's Cheaper to Keep Her"
>>>>>>http://www.electricmedic.com
>>>>>>3850 Washington Road Suite 4C
>>>>>>Martinez, Georgia 30907
>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>Phone: 706-863-3474
>>>>>>Fax: 706-863-2316
>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>
>>>>>>
>>>>>>Hello!
>>>>>>
>>>>>>Several appliance and consumer electronics manufacturers will soon
> begin
>>>>>>using
>>>>>>ServicePower's Field Service Solutions ("FSS") scheduling and dispatch
>>>>>>software.
>>>>>>
>>>>>>This software enables them to send work orders directly to your
>>>>>>company
>>>>>>via
>>>>>>the
>>>>>>web, and ultimately to pay your claims more quickly!
>>>>>>
>>>>>>There is no software or licensing to buy; if you can access the web,
> you
>>>>>>can
>>>>>>get dispatches from FSS.
>>>>>>
>>>>>>FSS, (formerly Keyprestige, Inc.) will send work directly to you on
>>>>>>
>>>>>>
>>>>behalf
>>>>
>>>>
>>>>>>of
>>>>>>these manufacturers, as well as ourselves, soon.
>>>>>>
>>>>>>Some of the benefits of the technology FSS offers are:
>>>>>>Standard Job Portal - All OEMs on the FSS system dispatch work via the
>>>>>>
>>>>>>
>>>>FSS
>>>>
>>>>
>>>>>>portal. It gives you the power of a singe point of entry for all jobs
>>>>>>from
>>>>>>those OEMs, via a communication method you select.
>>>>>>
>>>>>>Consumer Ease of Scheduling - One call gives the customer an
> appointment
>>>>>>with a
>>>>>>high confidence level they won't be missed. The time you currently
> spend
>>>>>>scheduling with the consumer is eliminated.
>>>>>>
>>>>>>Call Taking Simplification - Call center representatives have a clear,
>>>>>>
>>>>>>
>>>up
>>>
>>>
>>>>>>to
>>>>>>the minute line of sight to which appointments that you truly have
>>>>>>open
>>>>>>and
>>>>>>available.
>>>>>>
>>>>>>Servicer Dispatch Management - The chore of trying to "make it all
>>>>>>fit"
>>>>>>
>>>>>>
>>>>is
>>>>
>>>>
>>>>>>greatly reduced. You tell us how many jobs to book on your behalf, and
>>>>>>when!
>>>>>>
>>>>>>Route Optimization - The artificial intelligence optimizer provides
>>>>>>the
>>>>>>most
>>>>>>efficient call routing possible, once all of your calls are handled
>>>>>>through
>>>>>>FSS.
>>>>>>
>>>>>>Reduced Turn Around Time on Claims - Claim information is
>>>>>>pre-populated
>>>>>>
>>>>>>
>>>>in
>>>>
>>>>
>>>>>>the
>>>>>>KeyPrestige ClaimWorks system. There is no need to retype it,
> therefore,
>>>>>>reducing submission errors and rejections! Just add the parts and
>>>>>>labor
>>>>>>details
>>>>>>and press the submit button. Your claim is processed!
>>>>>>
>>>>>>To get this process started, you will receive a test email on
>>>>>>Thursday,
>>>>>>05/05/05. Please click on the "ACCEPT" button within the email to
> ensure
>>>>>>that
>>>>>>you may receive email dispatches from us correctly. You may also log
>>>>>>on
>>>>>>
>>>>>>
>>>>to
>>>>
>>>>
>>>>>>the
>>>>>>FSS portal, at http://FSS.ServicePower.com, using your KeyPrestige
> login
>>>>>>ID
>>>>>>and
>>>>>>password to access your dispatches.
>>>>>>
>>>>>>You will begin receiving all of your dispatches via the FSS web
>>>>>>portal,
>>>>>>
>>>>>>
>>>>at
>>>>
>>>>
>>>>>>http://FSS.ServicePower.com, this summer from several job sources.
>>>>>>
>>>>>>We have set up several training sessions to show you how to retrieve
>>>>>>
>>>>>>
>>>your
>>>
>>>
>>>>>>online
>>>>>>dispatches. An email will be sent later confirming the time and
>>>>>>website
>>>>>>address
>>>>>>of the training sessions.
>>>>>>
>>>>>>Please direct questions to FSShelp@xxxxxxxxxxxxxxxx or call
>>>>>>
>>>>>>
>>>866-892-4377,
>>>
>>>
>>>>>>extension 217.
>>>>>>
>>>>>>-----------------------------------------------------------------------
> -
>>>>>>
>>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
>>>>>--
>>>>>
>>>>>
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> Problems?".
>>>>>>Appliance Repair List:
>>>>>>http://www.tech-assist.org/secure/tip/chatjoin.htm#app
>>>>>>Email Archives: //www.freelists.org/archives/techassist/
>>>>>>
>>>>>>
>>>>>>--
>>>>>>No virus found in this incoming message.
>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>--
>>>>>>No virus found in this outgoing message.
>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
>>>>>>
>>>>>>-----------------------------------------------------------------------
> -
>>>>>>
>>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
>>>>>--
>>>>>
>>>>>
>>>>>>-
>>>>>>This Email List is Public. Remove:
> http://www.tech-assist.org/remove.htm
>>>>>>Lost Password: http://www.tech-assist.org and select "Login
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>>>>>>Appliance Repair List:
>>>>>>http://www.tech-assist.org/secure/tip/chatjoin.htm#app
>>>>>>Email Archives: //www.freelists.org/archives/techassist/
>>>>>>
>>>>>>-----------------------------------------------------------------------
> -
>>>>>>
>>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
>>>>>---
>>>>>
>>>>>
>>>>>>This Email List is Public. Remove:
> http://www.tech-assist.org/remove.htm
>>>>>>Lost Password: http://www.tech-assist.org and select "Login
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>>>>>>Appliance Repair List:
>>>>>>http://www.tech-assist.org/secure/tip/chatjoin.htm#app
>>>>>>Email Archives: //www.freelists.org/archives/techassist/
>>>>>>
>>>>>>
>>>>>>--
>>>>>>No virus found in this incoming message.
>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>--
>>>>>>No virus found in this outgoing message.
>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
>>>>>>
>>>>>>-----------------------------------------------------------------------
> -
>>>>>>
>>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
>>>>>---
>>>>>
>>>>>
>>>>>>This Email List is Public. Remove:
> http://www.tech-assist.org/remove.htm
>>>>>>Lost Password: http://www.tech-assist.org and select "Login
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>>>>>>Appliance Repair List:
>>>>>>http://www.tech-assist.org/secure/tip/chatjoin.htm#app
>>>>>>Email Archives: //www.freelists.org/archives/techassist/
>>>>>>
>>>>>>
>>>>>>
>>>>>------------------------------------------------------------------------
> --
>>>>>
>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
>>>>>-
>>>>>This Email List is Public. Remove:
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>>>>>Email Archives: //www.freelists.org/archives/techassist/
>>>>>
>>>>>
>>>>>
>>>>>--
>>>>>No virus found in this incoming message.
>>>>>Checked by AVG Anti-Virus.
>>>>>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: 5/3/05
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>--
>>>>>No virus found in this outgoing message.
>>>>>Checked by AVG Anti-Virus.
>>>>>Version: 7.0.308 / Virus Database: 266.11.5 - Release Date: 5/4/05
>>>>>
>>>>>
>>>>>------------------------------------------------------------------------
> --
>>>>>
>>>>>
>>>-
>>>
>>>
>>>>--
>>>>
>>>>
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>>>>>Appliance Repair List:
>>>>>
>>>>>
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>>>>
>>>>
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>>>>>
>>>>>
>>>>>
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>>>>
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>>>>
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> Checked by AVG Anti-Virus.
> Version: 7.0.308 / Virus Database: 266.11.2 - Release Date: 5/2/05
>
>
>
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> --
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