[TechAssist] Re: ServicePower Field Service Solutions Urgent News
- From: Al L <alleathe@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Thu, 05 May 2005 08:23:17 -0400
I am willing to do anything necessary to prevent "National Service" from
happening,or at least keep it in check.How about you guys?
Al Leatherman
224 RT. 46
Mine Hill, NJ 07803
973-361-5796
WWW.ALS-TV.NET
----- Original Message -----
From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, May 04, 2005 11:50 PM
Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
> You're safe Perry... for now anyway.. :)
>
> William H. Rayburn, CET
> NESDA Member
> Premium Technologies
> PO Box 442
> Long Beach, Wa. 98631
> (360) 642-4993
> email: premtech@xxxxxxxxxxxxxx
> ----- Original Message -----
> From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, May 04, 2005 5:03 PM
> Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
>
>
> Bill: Oh Ok, it just deals with billing, or a different way to file a
> Narda
> I am not going to worry about it, my wife handles all that headache. I
> thought it was some type of national dispatch service like NSA or NEW or
> something. I was afraid that the customers would stop calling us and this
> ServicePower Field Service would call us or something like that. Sort of
> like NEW does now. If it's just checking claims or new way of filing that
> won't change my end, just my office. I have enough to worry about and
> admin.
> work is not one of them.
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> 3850 Washington Road Suite 4C
> Martinez, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of William Rayburn
> Sent: Wednesday, May 04, 2005 7:52 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
> News
>
>
> Perry,
> It allows you to login to the site, like Key Prestige, and get history of
> your account,
> current dispatches, status of existing payments etc, etc. just like it
> explains. Key
> Prestige, an after market insurance group, has been using it for some time
> and it works
> pretty well. Last four or five repairs they've scheduled me on I used it
> to
> write out my
> billing to them online. I was reluctant due to the learning curve, but
> it's
> really pretty
> simple.
> Bill
>
> William H. Rayburn, CET
> NESDA Member
> Premium Technologies
> PO Box 442
> Long Beach, Wa. 98631
> (360) 642-4993
> email: premtech@xxxxxxxxxxxxxx
> ----- Original Message -----
> From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, May 04, 2005 3:23 PM
> Subject: [TechAssist] ServicePower Field Service Solutions Urgent News
>
>
> Anybody know what all this is about? See email below:
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> 3850 Washington Road Suite 4C
> Martinez, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
>
> Hello!
>
> Several appliance and consumer electronics manufacturers will soon begin
> using
> ServicePower's Field Service Solutions ("FSS") scheduling and dispatch
> software.
>
> This software enables them to send work orders directly to your company
> via
> the
> web, and ultimately to pay your claims more quickly!
>
> There is no software or licensing to buy; if you can access the web, you
> can
> get dispatches from FSS.
>
> FSS, (formerly Keyprestige, Inc.) will send work directly to you on behalf
> of
> these manufacturers, as well as ourselves, soon.
>
> Some of the benefits of the technology FSS offers are:
> Standard Job Portal - All OEMs on the FSS system dispatch work via the FSS
> portal. It gives you the power of a singe point of entry for all jobs
> from
> those OEMs, via a communication method you select.
>
> Consumer Ease of Scheduling - One call gives the customer an appointment
> with a
> high confidence level they won't be missed. The time you currently spend
> scheduling with the consumer is eliminated.
>
> Call Taking Simplification - Call center representatives have a clear, up
> to
> the minute line of sight to which appointments that you truly have open
> and
> available.
>
> Servicer Dispatch Management - The chore of trying to "make it all fit" is
> greatly reduced. You tell us how many jobs to book on your behalf, and
> when!
>
> Route Optimization - The artificial intelligence optimizer provides the
> most
> efficient call routing possible, once all of your calls are handled
> through
> FSS.
>
> Reduced Turn Around Time on Claims - Claim information is pre-populated in
> the
> KeyPrestige ClaimWorks system. There is no need to retype it, therefore,
> reducing submission errors and rejections! Just add the parts and labor
> details
> and press the submit button. Your claim is processed!
>
> To get this process started, you will receive a test email on Thursday,
> 05/05/05. Please click on the "ACCEPT" button within the email to ensure
> that
> you may receive email dispatches from us correctly. You may also log on to
> the
> FSS portal, at http://FSS.ServicePower.com, using your KeyPrestige login
> ID
> and
> password to access your dispatches.
>
> You will begin receiving all of your dispatches via the FSS web portal, at
> http://FSS.ServicePower.com, this summer from several job sources.
>
> We have set up several training sessions to show you how to retrieve your
> online
> dispatches. An email will be sent later confirming the time and website
> address
> of the training sessions.
>
> Please direct questions to FSShelp@xxxxxxxxxxxxxxxx or call 866-892-4377,
> extension 217.
>
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