I don't know if that e-mail is reserved or public. All I know is you have to sign-on to establish contact. Damon B Telrad Electronics Fort Wayne IN ----- Original Message ----- From: "Roger G./Mr Fix-It" <rogerfixit@xxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Saturday, July 23, 2005 11:57 PM Subject: [TechAssist] Re: Samsung Technical Assistance question > Can you share the email address or is it reserved for ASC's > Roger G. > > Mr Fix-It > Harrisburg, PA 17110 WebSite- http://mrfixit.netfirms.com > rogerfixit@xxxxxxxx > FAX 510-740-3641; Tel: 717-763-7098 (shop) 717-652-1703(home) > > Damon wrote: > > He's a good tech and I prefer E-mailing them. Fast response, and if he needs > > to talk directly to you, he will offer that. > > I can get more detailed with E-mail and I've sent them an E-mail at 8pm and > > had a response by 8AM. Even get responses within 2 hours with E-mail. You > > can also get engineers involved with this. So I find it more effective to > > use > > E-mail. > > > > Damon B > > Telrad Electronics > > Fort Wayne IN > > ----- Original Message ----- > > From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx> > > To: <techassist@xxxxxxxxxxxxx> > > Sent: Friday, July 22, 2005 3:15 PM > > Subject: [TechAssist] Re: Samsung Technical Assistance question > > > > > > > >>I sure am. I just got a reply to the SAW that I sent to my field service > >>rep. It was as follows: > >> > >>Derek, > >> > >>Please assist. > >> > >>(Derek is Derek Banks at Samsung tech Assist). > >> > >> > >>Bob Waterman, CET® #RI-28 > >>Master Technician License #9109 > >>Service Manager / Parts Manager > >>Gemini Computer, TV, & Security Alarms > >>(508)695-7302 > >>(508)695-7769 FAX > >>geminitv@xxxxxxxxxxx > >> > >> > >>----- Original Message ----- > >>From: "tvservice" <tvservice@xxxxxxxxxxxxx> > >>To: <techassist@xxxxxxxxxxxxx> > >>Sent: Friday, July 22, 2005 4:02 PM > >>Subject: [TechAssist] Re: Samsung Technical Assistance question > >> > >> > >>Bob are using these numbers? > >>You should call before 4:30pm cst > >>SAMSUNG T/A 973-601-6119 or 6124 > >>FAX: 601-6032/6123 > >> > >>Robert > >>tvservice@xxxxxxxxxxxxx > >>H & H Electronics Inc > >> > >> > >>----- Original Message ----- > >>From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx> > >>To: "Techassist" <techassist@xxxxxxxxxxxxx> > >>Sent: Friday, July 22, 2005 2:49 PM > >>Subject: [TechAssist] Samsung Technical Assistance question > >> > >> > >> > >>>Is anyone having issues contacting Samsung Tech Support via telephone? I > >>>have a dog set and tried calling them last Friday and had to leave a > > > > voice > > > >>>mail and await a reply. It never came. I called again today and went > >> > >>through > >> > >>>the same ritual. I find this very odd given my past experience with > >> > >>Samsung > >> > >>>support. I just sent an email and created a Service Action Worksheet > > > > (SAW) > > > >>>for this unit on the Samsung website about this. We will see what > > > > happens > > > >>>but I was wondering if I am the only one experiencing this as I have not > >>>seen any other posts regarding Samsung support. What gives? Anyone have > >> > >>the > >> > >>>answer? > >>> > >>>Bob Waterman, CET® #RI-28 > >>>Master Technician License #9109 > >>>Service Manager / Parts Manager > >>>Gemini Computer, TV, & Security Alarms > >>>(508)695-7302 > >>>(508)695-7769 FAX > >>>geminitv@xxxxxxxxxxx > >>> > >>> > >> > >>-------------------------------------------------------------------------- > >>--- > >> > >>>This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > >>>Set Vacation > >> > >>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > >> > >>>Lost Password: http://www.tech-assist.org and select "Login Problems?". > >>>Email Archives: //www.freelists.org/archives/techassist/ > >> > >>-------------------------------------------------------------------------- > > > > -- > > > >>- > >>This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > >>Set Vacation > >>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > >>Lost Password: http://www.tech-assist.org and select "Login Problems?". > >>Email Archives: //www.freelists.org/archives/techassist/ > >> > >> > >>-------------------------------------------------------------------------- > > > > --- > > > >>This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > >>Set Vacation > > > > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > > > >>Lost Password: http://www.tech-assist.org and select "Login Problems?". > >>Email Archives: //www.freelists.org/archives/techassist/ > >> > > > > > > > > -------------------------------------------------------------------------- --- > > This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > > Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > > Lost Password: http://www.tech-assist.org and select "Login Problems?". > > Email Archives: //www.freelists.org/archives/techassist/ > > > -------------------------------------------------------------------------- --- > This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > Lost Password: http://www.tech-assist.org and select "Login Problems?". > Email Archives: //www.freelists.org/archives/techassist/ > ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/