[TechAssist] Re: RCA PTK195MA no sound,menu pops up by itself, etc.

  • From: Larry Eastman <videotech@xxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 03 Dec 2003 13:35:22 -0500

 Hi Guys, thanks for the replies, customer had speakers turned off in 
menu, I also turned off text, appears
that the only real problem is operator error (customer is approx. 80 
years old) and the IR circuit is not
working, If I remove the front speaker grille and hold the remote right 
up against the front of the set the
remote will work, Wayne , you advised that you stock this part, could 
you give me the part # for it and
where is the broken wire/plug that you spoke of? I`m assuming the remote 
sensor is mounted on the same
small board that the front control panel plugs into between the tubes 
like a 169 chassis? Thanks to Wayne,
Robert & Al for your help, it is much appreciated, Larry E

Larry Eastman
American TV & Electronics
Crystal River, Fl. 34428

Wayne Vanaman wrote:

>I stock the IR board for a quick swap, then fix it in the shop, IR receiver.
>
>I also stock the front panel, again a quick fix.
>
>I have seen two time were there was a broken wire in the plug at the IR
>board.
>
>Wayne Vanaman
>Omega Electronics
>6904 W Fairfield Dr
>Pensacola, Fl.  32506-3310
>
>Wayne@xxxxxxxxxxxxxxxxxxxxx
>WWW.PensacolaTVRepair.Com
>
>850-456-5995 voice
>850-458-6369 fax
>
>
>----- Original Message ----- 
>From: "Larry Eastman" <videotech@xxxxxxxxxxxx>
>To: "techassist" <techassist@xxxxxxxxxxxxx>
>Sent: Wednesday, December 03, 2003 9:35 AM
>Subject: [TechAssist] RCA PTK195MA no sound,menu pops up by itself, etc.
>
>
>>Hi Guys, I`m going out on a PTK195MA later today and the customer gave
>>us the following complaint
>>over the phone, no sound, menu pops up whenever it feels like it, remote
>>doesn`t work at all, pushing
>>volume/channel keys on front of set performs wrong function, ie; pushing
>>vol. up changes channel etc.
>>removing the AC cord and plugging back in does not bring sound back, or
>>improve anything else.
>>I get very few of these and it`s usually bad flybacks, this sounds like
>>more than one problem to me, of
>>course the call is approx. 15 miles away, has anyone run into this
>>scenario before? any ideas appreciated.
>>tia, Larry E
>>
>>Larry Eastman
>>American TV & Electronics
>>Crystal River, Fl. 34428
>>
>>
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