[TechAssist] Re: Problems with Tri State Modules
- From: gulftech@xxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Wed, 20 Nov 2002 16:30:24 -0600
Kitty,
I'm sorry if my choice of words offended you. No offense was intended.
If you see the context in which it is used, the meaning should be clear.
Many companies we deal with hire people with no technical background to
sit at a computer and answer the phone.
Also, who says that "Blonde bimbo" refers to a female? Could be either
gender. The point is you ASSUMED the comment was directed against women.
We can get our feelings hurt all too easily.
Sorry if I hurt yours.
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-8324 (Voice) 850-932-0819 (Fax)
On Wed, 20 Nov 2002 16:15:13 -0500 (Eastern Standard Time) "gatzeys tv"
<gatzeys_tv@xxxxxxxxxxx> writes:
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> charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
>
> I think that everyone expects and certainly gets their share of
> problems
> with parts suppliers. From back orders to incorrect shipments to
> lost
> shipments. I also think that being angry is acceptable but a public
> flogging is a little over the top. My reason for this return mail
> is the
> blonde bimbo comment. To make a statement like that is no better
> then th=
> e
> one made by TVDOCTORS that attacked the suppliers. I have been
> doing my =
> job
> and damn well for years and never have I passed the buck or twirled
> my ha=
> ir
> and hoped to get by on my gender. I am not a technician but I do
> have
> several who depend on my skills to get their jobs done. I have more
> technical knowledge then some of the techs that call me for
> advise.=20
> Fortunately the times have changed and there are a lot of great
> ladies ou=
> t
> there who can do the job of man. Don't get me wrong I'm no
> feminist. I
> just don't believe that your job or ability to do it should be
> determined=
> by
> your gender(or hair color)=0D
> =0D
> Kitty=0D
> =0D
> =0D
> =0D
> -------Original Message-------=0D
> =0D
> From: techassist@xxxxxxxxxxxxx=0D
> Date: Wednesday, November 20, 2002 03:42:23 PM=0D
> To: techassist@xxxxxxxxxxxxx=0D
> Subject: [TechAssist] Re: Problems with Tri State Modules=0D
> =0D
> To whomever wrote this, but won't sign his name.=0D
> =0D
> I have dealt with Tri-State for years. I would much rather use them
> than=0D
> PTS. Have I ever had a problem? Sure. Last time I checked, they
> had=0D
> humans working there, just like in my shop. When I had a problem, it
> was=0D
> taken care of. When a problem happens, you get to talk to a tech,
> not=0D
> some blonde bimbo that is clueless.=0D
> =0D
> They also provide very valuable help on this list.=0D
> =0D
> If I blasted every supplier I ever had a problem with, I would have
> none=0D
> left to buy from. I would be upset if I were told a board was in
> stock,=0D
> and two weeks later did not have it. The only thing they should
> have=0D
> done is call you and say, "Sorry, Mr. NoName, that board is not in
> stock=0D
> at present. What would you have us do?"=0D
> =0D
> =0D
> Ken Smith=0D
> Gulf Technical Services=0D
> 3034 Gulf Breeze Parkway=0D
> Gulf Breeze, FL 32563=0D
> 850-934-8324 (Voice) 850-932-0819 (Fax)=0D
> =0D
> =0D
> =0D
> On Wed, 20 Nov 2002 10:18:57 -0800 (Pacific Standard Time) "tvdoc"=0D
> <tvdoctors@xxxxxxxxxxxxx> writes:=0D
> > =0D
> > I ordered a 9-2003 module for this Zenith set 2 weeks ago. They
> said =0D
> > it was in stock. They have already deducted the amount from my
> bank =0D
> > account and still no module. I called them up just a little while
> =0D
> > ago and they told me that it was shipped 11/7/2002. They said that
> =0D
> > they would check with their shipping company and call me back.
> They =0D
> > called me back and now the lady on the other end say's that my
> order =0D
> > was not shipped. She say's they have the boards in stock but they
> =0D
> > need a part for it before they ship with no ETA. She asked me if I
> =0D
> > would like my account credited and I told her yes, since they
> don't =0D
> > have an ETA on a part that they need for this module. I have been
> =0D
> > lied to and used by this company and I felt that I should pass
> this =0D
> > along to all the other tech's out there to be careful when
> ordering =0D
> > from this company. I feel very frustrated and my customer will =0D
> > probably be more frustrated. Anyone have any suggestions for a =0D
> > better soarce for a Zenith 9-2003 module?=0D
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