[TechAssist] Re: Praise for Tritronics and Fluke
- From: Phil Bader <philbad@xxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 26 Nov 2002 15:39:27 -0500
Kevin bailed me out of a jam with a Zenith PTV. An intermittant focus
block took out my main module after delivery a week later.Expensive...
He sent me the parts to rebuild my module (fly,diode,etc) and a good
generac focus block very resonably priced.
Whew!
Hats off to Kevin at Tri-Tronics!
Phil Bader
"Leonard G. Caillouet" wrote:
>
> Just a couple of notes FWIW, to give credit where it is due.
>
> Minutes after posting a request for info I received a phone call from Kevin
> at Tritronics to let me know he would send the copy of the schematic section
> that I needed. This is not the first time that this has happened. Like all
> suppliers the order takers occasionally screw up, but they are quick to make
> up for it and the support they give is very good. Also, for those who do
> not use it, their web site is one of the best for looking up part numbers
> and checking availability.
>
> Also, sent my Fluke 79III in for service and got it back quickly, warranty
> repair (lifetime warranty) looks like they just sent a new unit, with
> batteries and fuses. They are not cheap but their support is great. I had
> dropped the meter once before and ordered a display and it only cost about
> $14.
>
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--
Philip Bader
Jan Phyl TV Inc. (estab. 1976)
3420 Recker Hwy. Winter Haven, Fl. 33880
Fax (863) 299-8821
email: philbad@xxxxxxxxxx
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