[TechAssist] Praise for Tritronics and Fluke
- From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 26 Nov 2002 15:00:03 -0500
Just a couple of notes FWIW, to give credit where it is due.
Minutes after posting a request for info I received a phone call from Kevin
at Tritronics to let me know he would send the copy of the schematic section
that I needed. This is not the first time that this has happened. Like all
suppliers the order takers occasionally screw up, but they are quick to make
up for it and the support they give is very good. Also, for those who do
not use it, their web site is one of the best for looking up part numbers
and checking availability.
Also, sent my Fluke 79III in for service and got it back quickly, warranty
repair (lifetime warranty) looks like they just sent a new unit, with
batteries and fuses. They are not cheap but their support is great. I had
dropped the meter once before and ordered a display and it only cost about
$14.
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